Job Description

Job Title: Team Leader Medical Assistant
Job ID: 587513
Hours: 7:30am - 4:00pm
Shift: Day Job
Department: ZCMS1 Steel City Internal Med
Location: 5700 Corporate Drive, Pittsburgh PA 15237


Our team is growing and we have a variety of opportunities available for Team Lead Medical Assistants. If you are passionate about patient care and looking for a career that offers great benefits and plenty of room for growth, we invite you to explore this opportunity today!


This is a Full-Time position with up to 40 hours a week.  Hours range from Monday-Friday between 7:30am - 4:00pm. 


  • Accompany patients to exam/procedure room.
  • Answering calls, and providing pertinent information including patient education as directed.
  • Assist management staff with supervisory activities. Participates with creation and implementation of departmental goals, processes and procedures.
  • Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.
  • Assist physicians with procedures.
  • Check schedules and organizing patient flow.
  • Clean according to scheduled maintenance program and keeping appropriate records.
  • Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control.
  • Collect patient information/history; taking vitals, performing screenings per provider guidelines.
  • Complete forms/requisitions as needed.
  • Comply with all UPMC Health System policies and procedures.
  • Comply with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health).
  • Document patient information into the medical record.
  • Guides workflow and/or assigns tasks to other clinical staff.
  • Maintain strict confidentiality related to medical records and other data.
  • Manage inventory of supplies; restocking exam/procedure rooms.
  • Mentors, orients and provides ongoing training to staff.
  • Obtain lab/x-ray reports, hospital notes, referral information, etc.
  • Other front office responsibilities, as required.
  • Perform clinic procedures according to policy and procedure.
  • Perform phlebotomy, EKG's, and level one labs.
  • Portability and Accountability Act (HIPAA) and other state and federal regulations.
  • Prepare and managing charts to ensure information completed and filed appropriately.
  • Prepare patient rooms, set up instruments and equipment according to department protocol.
  • Relay instructions to patients/families. May provide more individualized patient/family education and supportive counseling as needed.
  • Schedule appointments.
  • Send/receive patient medical records in accordance with Health Insurance.
  • Verify insurance coverage and patient demographics.


  • High school diploma or equivalent is required.
  • Successful completion of Medical Assistant program or equivalent hospital program preferred.
  • Three years of direct patient care experience required.
  • Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room
  • Previous leadership experience is preferred

    Licensure, Certifications, and Clearances:
    CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire

  • Act 34 Criminal Clearance
  • Advanced Cardiac Life Support or Basic Life Support or Cardio Pulmonary Resuscitation

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $12.68 to $19.37

Union Position: No

At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!


UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.

Now more than ever, YOU can help us shape our communities and UPMC into a better place for everyone to work, study, play, and thrive.

Learn more about working here and check out our policies and recent updates.

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