Job Description

Job Title: Patient Associate
Job ID: 625190
Status: Full-Time
Regular/Temporary: Flex
Hours: Variable shifts between 6 a.m. and 6 p.m.
Facility: UPMC Horizon
Department: OP Center
Location: 2200 Memorial Drive, Farrell PA 16121


UPMC Horizon is currently seeking a flex full-time Patient Associate to help support its Outpatient Center its Shenango Valley (Farrell), PA campus. Note that you may get pulled to work at the Greenville campus as needed.

As you Patient Care Associate, you will provide direct patient care by drawing venous blood samples for testing as requested by a physician. Additionally, you will perform EKGs and clinical duties associated with both procedures.

This position will require you to work variable shifts between 6 a.m. and 6 p.m. Monday through Saturday. You will work between 28 and 40 hours per week.

Don't miss your chance to join our outstanding team of health care professionals. Apply now!

  • Access to areas where medications, syringes or sharps may be stored is necessary and permitted in order to perform routine tasks as delineated in the employee's job description
  • Collect and record patient payments at time of service.
  • Consistently utilize spare-time to benefit unit, patients, and co-workers.
  • Contribute to the efficient operation and management of the department.
  • Demonstrate cost consciousness through efficient use of time, materials, staff, equipment, supplies and available resources.
  • Establish and maintain good rapport and cooperative relationship with medical staff, co-workers, supervisors and others.
  • Exhibit integrity, courtesy, and respect for others.
  • Instruct patients on the collection procedures for laboratory specimens that are obtained by the patient.
  • Maintain confidentiality of hospital and department information with no infractions.
  • Maintain professional, pleasant and effective communications both internally and externally.
  • Obtain signature of patient or family member of consent to treatment and financial responsibility flowing the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations.
  • Participate in the collection and communication of data pertaining to health status and needs of patients of all ages on an ongoing basis.
  • Perform and documents EKG's.
  • Perform test ordering, charging, registration of patients, and daily work directed to billing department accurately.
  • Present self in a positive manner reflected by personal attire and etiquette.
  • Procure and process laboratory specimens, requisitions, and order entries from internal and external facilities.
  • Procure appropriate specimens by venipuncture, swab, heelstick and fingerstick following established procedures including proper patient identification procedures.
  • Promote the hospital's image and maintains a positive and helpful attitude toward employees, physicians, visitors, and the community to enhance the hospital's reputation as a health care center.
  • Provide directions to areas within facility.
  • Utilize established policies, procedures and protocols when implementing care in an effort to positively affect patient outcome.


  • High school diploma or equivalent. 
  • Experience in patient registration and technical skills/experience with EKGs and specimen procurement preferred. 
  • Medical terminology knowledge and computer experience preferred. 
  • Experience performing blood draws/phlebotomy strongly preferred.
  • Good oral and written communication skills must be able to communicate with hospital contacts both on the telephone and directly, and effectively communicate with all age groups, populations, and individuals within the hospital. 
  • Skilled in the use of hospital computer systems. 
  • Team member accountability to ensure all Outpatient Center functions are completed in a timely, efficient, and effective manner.  
  • Perform frequent sitting, walking and standing, lifting of objects up to 50 pounds, lifting and turning patients with/without assistance, kneeling, crouching, climbing, stooping and squatting, pushing and pulling patients with/without assistance, twisting of hand and wrist, reaching, coordination, and manual dexterity required. 
  • Ability to see and hear with or without mechanical devices.  
  • Normal patient care environment with little exposure to excessive noise, dust and temperature changes. 
  • May be exposed to: chemicals, hazardous waste, communicable diseases, blood, and blood borne pathogens. 
  • Ability to wear protective clothing and/or equipment as determined by hospital policy. 
  • Consistently seeks out continuing education activities relevant to practice areas. 
  • Attains initial and mandatory training as defined by hospital guidelines.

Licensure, Certifications, and Clearances:
  • CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire
  • Employee must obtain required CPR/ACLS/PALS/NRP certifications within 1 year of hire/transfer
  • Act 33 Child Clearance with Renewal
  • Act 34 Criminal Clearance with Renewal
  • Act 73 FBI Clearance
  • Cardio Pulmonary Resuscitation

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $11.81 to $17.98

Union Position: No

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