Job Description

Job Title: Patient Care Technician - Adv - Emergency Department
Job ID: 638523
Status: Full-Time
Regular/Temporary: Regular
Hours:
Shift:
Facility:
Department: Emergency Dept
Location: 100 Fairfield Drive, Seneca PA 16346

Description

UPMC is dedicated to providing each patient with the right care, in the right way, at the right time, every time. Nursing Assistants and Patient Care Technicians are essential partners in that mission, enhancing the patient experience at UPMC with positivity and integrity. Nursing support staff give personal care to patients with an emphasis on dignity and respect, striving to make each patient feel as comfortable as possible during their hospital stay. 

Nursing Assistants and Patient Care Technicians also provide invaluable aid to nurses and doctors on the floor by completing important skilled tasks such as checking vital signs and glucose levels, performing EKGs and blood draws, and much more. 

UPMC Northwest is hiring a Full-Time Advanced Patient Care Technician to support the Emergency Department in our Seneca, PA location. The Emergency Department is an 18-bed unit, with 12 ED beds, that are open 24/7 and six Fast Track beds, that are staffed 12-24 hours per day. This unit sees approximately 30,000 patients per year.

Patient care staff in department work on a rotating schedule to ensure 24/7 coverage. Availability for all shifts, including some weekends and holidays, is expected. 

Provides routine patient care and supports the department services in accordance with established policies and procedures, and as may be directed by the nurse or physician to assure that the highest degree of quality patient care can be maintained at all times. Completes advanced patient care duties after successfully completing training and annual competencies. Must routinely perform the UPMC nursing core nursing assistant responsibilities (blood glucose, weights, vital signs, I&O, specimen collections and Foley care) AND has the employee successfully completed basic arrhythmia class AND performs at least 4 of the following hospital identified tasks: phlebotomy, 12 lead EKG, simple dressing, Foley catheter removal, point of care testing, bladder scan, straight catheter, IV catheter removal, femoral hemostasis, or IV insertion.

Responsibilities:
  • Assures equipment malfunctions are reported to the appropriate department. 
  • Establishes appropriate and effective communication with other departments.  
  • Establishes professional and respectful interpersonal relationships.  
  • Contributes to the universal unit activities including, but not limited to, responding to call lights and telephones, passing meal trays and transporting patients.
  • Constructively receives feedback and direction.  
  • Identifies and communicates learning needs to the unit director.  
  • Takes action to improve knowledge, skills and performance.  
  • Requests assistance in planning and prioritizing activities as needed.  Participates in self-review as requested by the unit director. 
  • Participates in project and committee work.
  • Demonstrates the ability to communicate clearly and effectively with all members of the health care team. 
  • Demonstrate understanding of cultural diversity, horizontal violence and impairment in the health professions. 
  • Cares for patients and self by supporting safety in the workplace. 
  • Develops and maintains productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation and commitment to patients and colleagues.
  • Performs the UPMC nursing core nursing assistant responsibilities (blood glucose, weights, vital signs, I&O, specimen collections and Foley care) AND has the employee successfully completed Basic arrhythmia class AND does the employee perform at least 4 of the following hospital identified tasks: phlebotomy, 12 lead EKG, simple dressing, Foley catheter removal, point of care testing, bladder scan, straight catheter, IV catheter removal, femoral hemostasis, or IV insertion.  
  • Provides patient care including assisting with patient procedures and activities of daily living. 
  • Assists with physical, respiratory and cardiopulmonary therapies. 
  • Provides feedback to the RN regarding patient care and reports changes in patient status.  
  • Provides instruction to patients and their families under the direction of the RN. May apply, monitor and remove patient restraints as per physician or hospital protocol.
  • Suggests and supports changes within the department.  
  • Assumes responsibility for assignment and views problems as challenges.
  • Demonstrates awareness of behavior on the efficient functioning of the department. 
  • Supports department based projects and quality initiatives.
  • Strictly adheres to all policies and procedures relative to patient care and hospital related information.
  • Complies with safety policies and procedures including standard precautions. 
  • Documents in the medical record according to established procedures. 
  • Performs assigned work in a timely and productive manner. 
  • Transports cardiac monitored patients within the hospital setting.  
  • May insert foley catheters and perform straight catheterization as instructed by RN.  
  • May perform IV insertion, removal and dressing change.  
  • Completes department clerical functions as needed.

Qualifications

  • High school diploma or equivalent. 
  • If no previous hospital or pre-hospital training, successful completion of UPMC patient care technician class OR successful completion of first year of clinical work in a nursing program. 
  • Successful completion of basic information system training. 
  • Microcomputer experience preferred.  
  • Ability to effectively communicate both orally and in writing. 
  • Nursing Student that has completed one clinical rotation preferred Emergency Medical Technician (EMT) or Paramedic or currently enrolled in an EMT or Paramedic program preferred.  
  • Successful completion of a basic arrhythmia course and annual competency required 
  • May in the course of their duties be in rooms where medications are stored or may transport medications when they transport patients.
  • Transportation of medication is limited from one department to another.

Licensure, Certifications, and Clearances:
  • CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire ACLS preferred
  • Comprehensive Crisis Mgt within 90 days of hire or transfer into department
  • Act 33 Child Clearance with Renewal
  • Act 34 Criminal Clearance with Renewal
  • Act 73 FBI Clearance
  • Basic Life Support or Cardio Pulmonary Resuscitation
  • Comprehensive Crisis Management
  • Older Adult Protective Services Act

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $12.57 to $19.14

Union Position: No

At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!

QUALITY & SAFETY
DIGNITY & RESPECT
CARING & LISTENING
RESPONSIBILITY & INTEGRITY
EXCELLENCE & INNOVATION

UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.



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