Job Description

Job Title: Med Office/Surgical Scheduler
Job ID: 649356
Status: Full-Time
Regular/Temporary: Regular
Hours:
Shift:
Facility:
Department: Great Lakes Neurosurgeon
Location: 201 State Street, Erie PA 16507

Description

UPMC Hamot is currently hiring a Med Office/Surgical Scheduler for their Great Lake Neurosurgeon office.  This individual will manage the coordination of care including but not limited to scheduling patient referrals, consults, and surgeries. Ensuring all treatment, medical necessity and insurance qualifications are met on behalf of the patient to ensure appropriate and uninterrupted services.

 

Up for the challenge?  Apply today!!

Responsibilities:

  • Evaluate, organize and schedule Physician requests for continuing patient care including consults, diagnostic testing, surgical procedures including pre and post operative requirements, and various types of patient education. Works independently to secure appropriate documentation including patient consent, insurance and medical necessity verification and authorizations; orders and any other forms as requested. Act as liaison between patient, physician, insurance carriers and other providers as needed. Effectively communicates with staff, physicians and public. Demonstrates tact and diplomacy in communications and assures patient confidentiality with the appropriate release of medical records information. . Confirm patient appointments. Responsible for providing information to patients regarding preparation for tests, examinations and procedures as necessary. Responsible for entering, daily tracking and updating of scheduled items.
  • Prepare charts and appropriate documentation as required by Physician, medical facility, surgical area etc. Maintain and disburse medical information in an organized manner. Maintain and update all Provider calendars for multiple areas if necessary utilizing EPIC, Electronic Health Record, Meeting and Calendar applications. Performs other office duties as required such as answering phones, scheduling office visits, patient registration, filing, etc. Demonstrates UPMC Hamots Commitment to Service Excellence by understanding the needs of patients, their families, physicians, and co-worker and doing what is required the first time, every time by being responsible, sensitive, accurate, timely, coordinated and thorough.

Qualifications

  • High School graduate or equivalent.
  • One - three years Physician office experience with scheduling and billing knowledge preferred.
  • Proficient in various computer programs such as word, excel also including scheduling, electronic medical record and billing programs.
  • Medical terminology.
  • Knowledge of medical office processes and procedures.
  • Good organizational skills.
  • Excellent verbal and written communication skills with ability to collaborate and communicate with all individuals and /or departments across various medical. departments, offices and hospitals.
  • Excellent customer service skills.
  • Excellent phone etiquette.
  • This position typically reports to Business Manager.

    Licensure, Certifications, and Clearances:
  • Act 34 Criminal Clearance

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $11.81 to $17.98

Union Position: No

At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!

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