Job Description

Job Title: Office Assistant I
Job ID: 666452
Status: Full-Time
Regular/Temporary: Regular
Hours: 8am to 8pm
Shift: Day Job
Department: ZCMS1 PIH Delmont
Location: 6530 Route 22, Delmont PA 15626



UPMC's Community Medicine Incorporated is actively seeking a full time Office Assistant to make an immediate impact supporting their Delmont location! This persons responsibilities may include but are not limited to: 

Responsible for making and scheduling patient appointments in an efficient and timely manner. Assists customers in person and on the phone, providing information, and communicating with various departments. Obtains and enters complete demographic and insurance information.


EPIC experience is strongly preferred.  This is a Monday through Friday position.  Apply today!

  • Answer questions regarding patient appointments and testing.
  • Answer telephone, screens calls, takes messages, and provides information.
  • Complete necessary paperwork such as encounter forms and referrals. Use computer system to generate information necessary for billing.
  • Complies with all UPMC Health System policies and procedures. Maintain strict confidentiality related to medical records and other data.
  • Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.
  • Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
  • Maintain clean, orderly waiting area including beverage area and reading materials.
  • Prepare patient charts for upcoming appointments.
  • Schedule, coordinate, and reschedule patients appointments. Relay necessary messages to staff and providers.
  • Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks.
  • Verify necessary information and records in the medical record and computerized scheduling system.


  • High school diploma or GED required. 
  • One year work experience, preferably in a medical office setting. 
  • Knowledge of medical terminology preferred. 
  • Word processing and computer experience preferred.
Licensure, Certifications, and Clearances:
  • Act 34 Criminal Clearance
UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $12.59 to $19.16

Union Position: No

At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!


UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.

Now more than ever, YOU can help us shape our communities and UPMC into a better place for everyone to work, study, play, and thrive.

Learn more about working here and check out our policies and recent updates.

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