Job Description

Job Title: Supervisor, Food Svcs
Job ID: 671982
Status: Full-Time
Regular/Temporary: Regular
Shift: Variable
Department: Dietary
Location: 5360 Saltsburg Road, Verona PA 15147


Are you a team player who enjoys helping others? Are you looking for a job where you can brighten another person’s day using your excellent service skills? UPMC has an opportunity for a full-time Supervisor of Food Services to join our team at Seneca Place, located in Verona (Penn Hills), Pa. We strive to provide excellent patient care, and are looking for enthusiastic and compassionate people to join our team. If this sounds like you, we invite you to apply today!


Responsible for the training, supervision, and performance of food service associates to maintain food safety, food quality, and customer satisfaction in the varied Food and Nutrition operations.


  • Coach and discipline associates as appropriate and in accordance with Human Resource policies and procedures.
  • Conduct and document service recovery on all customer complaints as per operational guidelines.
  • Conduct the orientation, training and coaching of new team members. Ensure routine competency checks are completed for all associates with appropriate follow-through.
  • Contribute to the relevant and timely performance feedback to associates through the performance review process.
  • Maintain inventory levels to ensure they are adequate to meet the needs of the operation. Oversee security of inventory and cash revenues.
  • Monitor all aspects of the department's food safety program routinely and take immediate and appropriate action to identified hazards.
  • Monitor all aspects of the operation's sanitation program on a daily basis to ensure inspection readiness at all times.
  • Monitor food quantity and quality to ensure appropriate product is available for meal service according to menu and special requests.
  • Provide for direct supervision of hourly associates and their adherence to all UPMC policies and procedures and department standards and guidelines.
  • Schedule personnel to meet operational needs and in accordance with volume and budgetary guidelines.
  • Supervise services according to department standards and complete quality control and quality assurance checks to ensure compliance with regulatory agencies.


  • High School Diploma/GED required
  • Three years relevant food service experience required
  • One year relevant food service leadership experience required

    Licensure, Certifications, and Clearances:
    Serve Safe required within 6 months of hire

  • Act 34 Criminal Clearance
  • Older Adult Protective Services Act

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $15.52 to $25.35

Union Position: No

At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!


UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.

Now more than ever, YOU can help us shape our communities and UPMC into a better place for everyone to work, study, play, and thrive.

Learn more about working here and check out our policies and recent updates.

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