Job Description

Job Title: Health Unit Coordinator - 2 North Intermediate Care
Job ID: 674117
Status: Full-Time
Regular/Temporary: Regular
Hours: 12 hour shifts
Shift: Rotating
Facility:
Department: 2 North Intermediate Car
Location: 100 Fairfield Drive, Seneca PA 16346

Description

For patients and their families, being treated with respect and a positive attitude can make all the difference in the world. The Health Unit Coordinator is the first point of contact for all patients and visitors to the floor, serving as the face of the unit as well as scheduling patients for tests and procedures, arranging transport, and responding to patient requests. If you’re proactive, highly organized, and like to greet people with a smile, then the Health Unit Coordinator role is perfect for you!


UPMC promotes a culture of service excellence, and Health Unit Coordinators play a huge part in that culture. In addition to greeting and directing patients, patients’ family members, and visitors who arrive on the floor, you will also provide important operational support, which can include updating bedboards, entering physician orders, coordinating patient information, answering phones, stocking supplies, distributing mail, and a variety of other tasks as assigned.


UPMC Northwest is currently hiring a Full-Time Health Unit Coordinator to support the 2 North Intermediate Care unit at our Seneca, PA location. Health Unit Coordinators work a rotating schedule to ensure 24/7 coverage on the floor. This position will work all three shifts, as the shifts will vary based on unit needs. 


The Health Unit Coordinator requires skills with computer applications such as Cerner, Medipac, Teletracking, Peoplesoft for equipment and supply ordering, Responder Net and will also cross train as a Monitor Technician when a class is available. This position must also be flexible in helping on the unit with answering call bells, assisting with patient transports and other duties as directed by the Charge Nurse.

2 North is a 26 bed, very busy telemetry/stroke unit that sees an average daily census of 21 with a pretty brisk turnover of patients. This unit has a strong census, short length of stay and acts as our intermediate unit with cardiac medication infusions as well as all diagnoses. The unit is comprised of all RNs, two LPNs and 11 nursing assistants/PCTs. We also house the centralized cardiac monitoring with a trained monitor tech on duty 24/7. This is a Primary Stroke Center designated by the Joint Commission. All RNs/LPN are required to successfully complete a Basic Arrhythmia course, NIH certification and ACLS.


Responsibilities:
  • Constructively receives feedback and direction.  
  • Identifies and communicates learning needs to the unit director.  
  • Takes action to improve knowledge, skills and performance.  
  • *Serves as a resource for staff and other disciplines. 
  • Serves as a preceptor for new staff members.  
  • Prior to performing new or challenging tasks, requests assistance and reviews relevant policies and procedures.  
  • Requests assistance in planning and prioritizing activities as needed. Participates in self-review as requested by the unit director. 
  • Participates in project and committee work.
  • Maintains accurate unit communication including, but not limited to, promptly answering telephones, activating the paging system, facilitating timely faxing, and distributing patient and unit mail.  
  • Greets and assists visitors, physicians and other staff members.  
  • Utilizes hospital information systems, including but not limited to eRecord, MARS, Medipac, Bedboard, and Teletracking. 
  • Updates Bedboard per unit standards and communicates changes to appropriate staff as needed. 
  • Enters and communicates physician orders timely and accurately.  
  • Maintains the medical record and patient chart according to established policy.  
  • Assures that patient identification plate is correct and that patient identification labels are available at all times. 
  • Coordinates other unit activities including, but not limited to scheduling of tests and procedures, scheduling patient transports, completing errands, maintaining appropriate logs and filing reports appropriately.
  • Maintains office equipment including, but not limited to, computers, telephones, refrigerator temperatures, printers, and fax machines.  
  • Submits repair requests to the appropriate departments and follows up as needed. 
  • Reports Bedboard discrepancies to Bed Flow Coordinator, or appropriate person.  
  • Establishes appropriate and effective communication strategies. 
  • Establishes professional and respectful interpersonal relationships.
  • Maintains par levels for designated supplies and forms including down time folders.  
  • Rounds through family lounge to assure proper items are stocked and room is maintained. 
  • Reconciles charges accordingly including but not limited to custom braces and CRRT. 
  • Performs unit audits as directed.  
  • Initiates quiet time or monitors noise level. 
  • Strictly adheres to all policies and practices relative to patient care and hospital related information. 
  • Adheres to HIPAA and blocked policies. 
  • Complies with safety policies and procedures including standard precautions. 
  • Performs assigned work in a timely and productive manner.
  • Suggests and supports changes within the department.  
  • Assumes responsibility for assignments and views problems as challenges. 
  • Demonstrates awareness of how one's own behavior impacts the efficient functioning of the department.

Qualifications

  • High school diploma or equivalent. 
  • Knowledge of medical terminology and computer applications.  
  • Ability to effectively communicate both orally and in writing. 
  • Completion of a Certified Health Unit Secretary course preferred.
  • In the course of duties may be asked to distribute medications to the nurse at the bedside. 
  • Access to medications is limited to the distribution of the medication to the nurse.

Licensure, Certifications, and Clearances:
  • CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire
  • Act 34 Criminal Clearance
  • Basic Life Support or Cardio Pulmonary Resuscitation
  • Older Adult Protective Services Act

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $12.22 to $18.61

Union Position: No

At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!

QUALITY & SAFETY
DIGNITY & RESPECT
CARING & LISTENING
RESPONSIBILITY & INTEGRITY
EXCELLENCE & INNOVATION

UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.



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