Job Description

Job Title: Patient Care Technician - 2 North Intermediate Care
Job ID: 674118
Status: Casual
Regular/Temporary: Limited
Shift: Variable
Department: 2 North Intermediate Car
Location: 100 Fairfield Drive, Seneca PA 16346


UPMC is dedicated to providing each patient with the right care, in the right way, at the right time, every time. Nursing Assistants and Patient Care Technicians are essential partners in that mission, enhancing the patient experience at UPMC with positivity and integrity. Nursing support staff give personal care to patients with an emphasis on dignity and respect, striving to make each patient feel as comfortable as possible during their hospital stay.

Nursing Assistants and Patient Care Technicians also provide invaluable aid to nurses and doctors on the floor by completing important skilled tasks such as checking vital signs and glucose levels, performing EKGs and blood draws, and much more.

UPMC Northwest is hiring a Casual Nursing Assistant/Patient Care Technician to support the 2 North Intermediate Care Unit at our Seneca, PA location. 

2 North is a 26 bed, very busy telemetry/stroke unit that sees an average daily census of 21 with a pretty brisk turnover of patients. This unit has a strong census, short length of stay and acts as our intermediate unit with cardiac medication infusions as well as all diagnoses. The unit is comprised of all RNs, two LPNs and 11 nursing assistants/PCTs. We also house the centralized cardiac monitoring with a trained monitor tech on duty 24/7. This is a Primary Stroke Center designated by the Joint Commission. All RNs/LPN are required to successfully complete a Basic Arrhythmia course, NIH certification and ACLS.

Patient care staff in department work on a rotating schedule to ensure 24/7 coverage. Availability for all shifts, including some weekends and holidays, is expected.

Compassionate individuals of all experience levels are encouraged to apply. Experienced applicants may be hired at the Patient Care Technician level; those without prior inpatient hospital experience will be required to complete a 7-day training course. (Note: the Nursing Assistant training course is held over 7 consecutive weekdays during daylight hours.)

The Nursing Assistant and Patient Care Technician are valued steps in the UPMC nursing support career ladder, with opportunities for upward advancement into lead and management roles. Many support staff may seek to use the knowledge and skill they gain in this position to launch a career in nursing, advanced practice, health care administration, therapy, or another related field. 

  • Assumes responsibility for assignment and views problems as challenges.
  • Assures equipment malfunctions are reported to the appropriate department. 
  • Establishes appropriate and effective communication with other departments. 
  • Establishes professional and respectful interpersonal relationships. 
  • Contributes to the universal unit activities including, but not limited to, responding to call lights and telephones, passing meal trays and transporting patients.
  • Constructively receives feedback and direction. 
  • Identifies and communicates learning needs to the unit director. 
  • Takes action to improve knowledge, skills and performance. 
  • Requests assistance in planning and prioritizing activities as needed. Participates in self-review as requested by the unit director.
  • Demonstrates awareness of behavior on the efficient functioning of the department.
  • Demonstrates the ability to communicate clearly and effectively with all members of the health care team. 
  • Demonstrate understanding of cultural diversity, horizontal violence and impairment in the health professions. 
  • Cares for patients and self by supporting safety in the workplace. 
  • Develops and maintains productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation and commitment to patients and colleagues.
  • Documents in the medical record according to established procedures. Performs assigned work in a timely and productive manner. 
  • Completes department clerical functions as needed.
  • Performs the UPMC nursing core nursing assistant responsibilities (blood glucose, weights, vital signs, I&O, specimen collections and Foley care) AND at least 4 of the following BU identified tasks: phlebotomy, 12 lead EKG, simple dressing, Foley catheter removal, point of care testing, bladder scan, straight catheter, or IV catheter removal.
  • Provides instruction to patients and their families under the direction of the RN. 
  • May apply, monitor and remove patient restraints as per physician or hospital protocol.
  • Provides patient care including assisting with patient procedures and activities of daily living. 
  • Assists with physical, respiratory and cardiopulmonary therapies. 
  • Provides feedback to the RN regarding patient care and reports changes in patient status.
  • Strictly adheres to all policies and procedures relative to patient care and hospital related information. 
  • Complies with safety policies and procedures including standard precautions.
  • Suggests and supports changes within the department.
  • Supports department based projects and quality initiatives


  • High school diploma or equivalent. 
  • If no previous hospital or pre-hospital training, successful completion of UPMC patient care technician class OR successful completion of first year of clinical work in a nursing program. 
  • Successful completion of basic information system training. Microcomputer experience preferred. 
  • Ability to effectively communicate both orally and in writing. 
  • Emergency Medical Technician (EMT) or Paramedic or currently enrolled in an EMT or Paramedic program preferred.

Licensure, Certifications, and Clearances:
  • CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire
  • ACLS within 1 year NIH within 90 days
  • Act 34 Criminal Clearance
  • Basic Life Support or Cardio Pulmonary Resuscitation
  • Older Adult Protective Services Act

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $12.40 to $18.88

Union Position: No

At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!


UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.

Now more than ever, YOU can help us shape our communities and UPMC into a better place for everyone to work, study, play, and thrive.

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