Purpose: The Crisis Clinician II is under the direction of the Crisis Program Coordinator this position is responsible for assisting in the consumer service and clinical services. Primary responsibility is responding to mobile crisis calls from community professionals and persons. This includes, but is not limited to, answering questions, obtaining clinical information and scheduling outpatient evaluations, responding to telephone crisis, and documentation of all duties previously mentioned.
Responsibilities:
Assist consumer in developing a crisis plan.
Complete consumer/family crisis assessments (face to face and telephone).
Manage crisis situations effectively using positive approaches.
Meet standards for documentation and completes all required paperwork.
Participate in interdisciplinary activities such as staff meetings and in orientation for new crisis clinicians.
Provide crisis services in a community and/or office setting.
Provide follow-up services to consumers by phone and/or mobile visits.
Provide insight & knowledge of insurance programs, processes and able to obtain authorizations as needed.
Provide supportive counseling to consumers to promote stability.
Responsible for insuring quality services by tracking follow-up sessions.
Serve as lead clinician and is responsible for overseeing daily team functions.
Support consumer and negotiates appropriate referral services.
Utilize specific techniques of motivational interviewing.
Work efficiently and independently in crisis setting.
Qualifications
Master's degree in Psychology, Counseling or Social Work with three (3) years of clinical experience.
In lieu of this, a Bachelor's degree in Psychology, Counseling or Social Work with five (5) years of clinical experience with three (3) years of crisis experience will be considered.
Licensure in social work or professional counseling is preferred.
Other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience.
ATTENTION: IF YOUR DEGREE IS NOT IN PSYCHOLOGY, SOCIAL WORK, OR COUNSELING, PLEASE UPLOAD YOUR SCHOOL TRANSCRIPTS FOR CONSIDERATION.
Work history that includes phone triage, as well as an in depth knowledge and proven skill at doing psychiatric assessments.
Experience in mental health crisis intervention, case management, or in home therapy preferred.
Ability to work shifts, weekends, holidays, and to assume on call responsibilities.
May in the course of their duties be in rooms where medications are stored or may transport medications when they transport patients. Transportation of medication is limited from one department to another.
Licensure, Certifications, and Clearances:
Act 126 Child Abuse Reporting
Act 33 Child Clearance with Renewal
Act 34 Criminal Clearance with Renewal
Act 73 FBI Clearance
Applied Suicide Intervention Skills Training
Driver's License
UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with DisabilitiesSalary Range:
$16.92
to
$27.09
Union Position: No
For the best application experience, we encourage you to apply for this job from a non-mobile device.
UPMC VALUES
At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!
UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.
Purpose: The Crisis Clinician II is under the direction of the Crisis Program Coordinator this position is responsible for assisting in the consumer service and clinical services. Primary responsibility is responding to mobile crisis calls from community professionals and persons. This includes, but is not limited to, answering questions, obtaining clinical information and scheduling outpatient evaluations, responding to telephone crisis, and documentation of all duties previously mentioned.
Responsibilities:
Assist consumer in developing a crisis plan.
Complete consumer/family crisis assessments (face to face and telephone).
Manage crisis situations effectively using positive approaches.
Meet standards for documentation and completes all required paperwork.
Participate in interdisciplinary activities such as staff meetings and in orientation for new crisis clinicians.
Provide crisis services in a community and/or office setting.
Provide follow-up services to consumers by phone and/or mobile visits.
Provide insight & knowledge of insurance programs, processes and able to obtain authorizations as needed.
Provide supportive counseling to consumers to promote stability.
Responsible for insuring quality services by tracking follow-up sessions.
Serve as lead clinician and is responsible for overseeing daily team functions.
Support consumer and negotiates appropriate referral services.
Utilize specific techniques of motivational interviewing.
Work efficiently and independently in crisis setting.
Qualifications
Master's degree in Psychology, Counseling or Social Work with three (3) years of clinical experience.
In lieu of this, a Bachelor's degree in Psychology, Counseling or Social Work with five (5) years of clinical experience with three (3) years of crisis experience will be considered.
Licensure in social work or professional counseling is preferred.
Other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience.
ATTENTION: IF YOUR DEGREE IS NOT IN PSYCHOLOGY, SOCIAL WORK, OR COUNSELING, PLEASE UPLOAD YOUR SCHOOL TRANSCRIPTS FOR CONSIDERATION.
Work history that includes phone triage, as well as an in depth knowledge and proven skill at doing psychiatric assessments.
Experience in mental health crisis intervention, case management, or in home therapy preferred.
Ability to work shifts, weekends, holidays, and to assume on call responsibilities.
May in the course of their duties be in rooms where medications are stored or may transport medications when they transport patients. Transportation of medication is limited from one department to another.
Licensure, Certifications, and Clearances:
Act 126 Child Abuse Reporting
Act 33 Child Clearance with Renewal
Act 34 Criminal Clearance with Renewal
Act 73 FBI Clearance
Applied Suicide Intervention Skills Training
Driver's License
UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with DisabilitiesSalary Range:
$16.92
to
$27.09
At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!
UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.