Job Description

Job Title: Assistant Operations Manager - ALSTAR EMS
Job ID: 676048
Status: Full-Time
Regular/Temporary: Regular
Shift: Day Job
Facility: UPMC Chautauqua WCA Services Corporation
Department: MTS Administration
Location: , Dunkirk NY


Provide proactive strategic and operating leadership for all aspects of the operations of the medical transportation/emergency medical system. Responsible for the on-going focus and achievement of EMS financial objectives and strategy. Carries out the policies and programs of EMS and provides continuity and financial stability for the management and future of EMS. Assist in the development and implementation of new business strategies. Responsible for the day-to-day operations of the division.

  • Administrator for on call rotation.
  • Attend meetings with facilities or management when requested.
  • Coordinates daily management activities with Field Operations Manager.
  • Coordinates with Field Operations management for reports, PTO stipends, EOS forms, expense reports MDDS
  • Daily crew interactions/rig checks/team building.
  • Day to day management oversight of transport volumes, facilities, divisions, crews and trend analysis.
  • In service education: fit testing, EZIO, IV pumps, vehicles.
  • Inventory control: equipment/supplies and quality control.
  • Liaison with community outreach coordinator.
  • Monitors staffing to ensure adequate coverage.
  • Morning assessment of system status including staff and vehicles. Continued monitoring throughout the day.
  • Provides weekly reporting to Field Operations Manager.
  • Review all ECI/EOS/unique staffing issues.
  • Station duties: Rig checks, preceptor oversight, station clean and orderly.
  • Vendor relations: vehicles, snowplowing, repair and maintenance.
  • Works with system status management in staffing deployment.


Working knowledge of NYS and PA EMS rules, regulations and laws required.

Licensure, Certifications, and Clearances:
  • AEMT-CC or EMT-P
  • PALS
  • Valid Driver's license

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $18.79 to $31.14

Union Position: No

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