Job Description

Job Title: Scheduling Coordinator - System Nursing Resources
Job ID: 677946
Status: Full-Time
Regular/Temporary: Regular
Hours:
Shift: Day Job
Facility:
Department: PAG Corp Patient Care
Location: , Pittsburgh PA

Description


Perform all scheduling-related functions, fulfill requests for supplemental nursing support from UPMC facilities, and day-to-day management/interaction with UPMC System Nursing Resources nursing staff.

 

Position is located in the heart of Oakland at 220 Meyran Avenue.

Responsibilities:

  • Ability to manage phone and e-mail conversations in an organized manner.
  • Alert UPMC System Nursing Resources HR consultant and/or manager of any performance issues and policy infractions related to System Nursing Resources nursing staff.
  • Conduct all scheduling interactions to fill supplemental nursing request orders, and document appropriately within the Shiftwise database.
  • Data enters new System Nursing Resources nursing staff into the Shiftwise VMS.
  • Document all interactions and communications with System Nursing Resources nursing staff via Shiftwise VMS.
  • Enforce UPMC System Nursing Resources, UPMC, and Nursing policies and procedures.
  • Ensure System Nursing Resources nursing staff and placed agency nursing staff have appropriate credentials and are compliant with regulatory standards prior to placement in any assignment.
  • Establish business relationships with UPMC facility contacts (AOD's, UD's, and schedulers) to best understand facility needs and ensure staffing support when requested.
  • Instruct and inform UPMC System Nursing Resources nursing staff about new policy and process updates and/or changes
  • Keep UPMC System Nursing Resources manager informed of nursing activity/trends within UPMC's facilities as it relates to filling supplemental nursing staff orders.
  • Manage, schedule, and determine availability of System Nursing Resources nursing staff to best match with available nursing assignments.
  • Responsible for placing orders within the Shiftwise VMS for any needs vended out to external agencies.
  • Responsible for serving as the point of contact for UPMC System Nursing Resources' contracted nursing vendors, and managing those relations.
  • Schedule UPMC System Nursing Resources nursing staff and external nursing agency staff for UPMC facilities, as requested by those customers in a courteous and professional manner.
  • Work with managers to fill long-term supplemental staffing needs.

Qualifications

  • High School diploma is required.
  • College degree is preferred.
  • Two years of experience within a customer service and/or healthcare environment is required.
  • One year of experience within a healthcare/patient setting is preferred.
  • Excellent interpersonal, communication and organizational skills.
  • Computer skills and knowledge is required, including knowledge and proficiency with Microsoft Office programs (Word, Excel, Outlook).

 

-

Licensure, Certifications, and Clearances:
UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $14.53 to $22.86

Union Position: No

At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!

QUALITY & SAFETY
DIGNITY & RESPECT
CARING & LISTENING
RESPONSIBILITY & INTEGRITY
EXCELLENCE & INNOVATION

UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.



Now more than ever, YOU can help us shape our communities and UPMC into a better place for everyone to work, study, play, and thrive.

Learn more about working here and check out our policies and recent updates.

Share:
Talent Network