Job Description

Job Title: Systems Analyst - Associate
Job ID: 619521
Status: Full-Time
Regular/Temporary: Regular
Hours:
Shift: Day Job
Facility:
Department: HS - CancerCtr Inf Svcs
Location: 5150 Centre Avenue, Pittsburgh PA 15232

Description

Purpose:
Under the general direction of the management team and senior staff, this entry level position provides basic analytical and/or programming services, defining requirements, developing and/or maintaining computer applications/systems, and providing services to meet client IT and business needs.

Responsibilities:
  • Additionally, this position may be required to maintain a stand by status as part of a rotation within the team. This requires 24 hours per day, 7 days per week availability during the stand by period. The frequency varies based upon the number of colleagues in the rotation.
  • Assist with the design and documentation of system functional requirements in formats to facilitate the development of deliverables such as Request for Proposals and/or Information, custom development efforts, project based planning documents such as scope documents and client services communication.
  • Assure quality of information through business case and application level testing; validate test results to initial business needs.
  • Business Requirements and Process Analysis - Writes business requirements and designs specific modules or programs within a larger system under direction of an experienced Analyst. Uses basic analytical methods to analyze and streamline business processes. Documents existing workflow/current business processes. Assists in completing service requests. Observes joint application development sessions.
  • Candidate must be highly motivated to apply process improvement (CMMI) to increase product and service quality to achieve business objectives.
  • Design and document system level, IS operations level, and end user level procedures to support business applications.
  • Evaluate and document client needs/business processes both operational and financial, including current process analysis and proposed revisions to optimize business processes.
  • Operations Analysis - Independently evaluates documents operational performance, diagnoses issues/incidents, completes service requests/problem resolution for basic / most common business systems or processes.
  • Project Management - Plans and manages own work effort. Documents and communicates issues associated with own work. Apprises project manager of status, schedule variances, and outstanding issues. Balances quality of work with deadlines and budget. Suggests ways to better accomplish assigned tasks.
  • Provide ongoing troubleshooting, support, and maintenance of production applications; including 24/7 on call coverage.
  • Provide service to ISD client community, patients, families and visitors, while protecting the integrity and confidentiality of all data and information through physical and electronic measures.
  • Report Writing - Experienced using advanced features of desktop office software tools such as Excel Macros, complex MailMerge. Experienced using basic features of programming like specialized analysis and reporting tools such as FOCUS, HTML, report writers and query tools such as Crystal Report Writer.
  • Systems Analysis - Drafts technical requirements and designs specific modules or programs within a larger system under direction of an experienced Systems Analyst. Assists with creating prototype designs for low-risk projects. Documents existing workflow/current business processes. May use CASE tools.
  • Systems Integration - Understands and uses data structures, data extraction techniques, and job submission procedures and has the ability to apply them in the development of solutions to systems through the writing of basic system specifications.
  • Work with ISD staff, clients and/or vendor staff to deploy production applications.
  • Work with ISD staff, clients and/or vendors to evaluate, develop, and implement solutions including both packaged system solutions and custom development applications options.
  • Work with technical services and the integration team to design, test and deploy appropriate hardware solutions, connectivity requirements and interface solutions.

Qualifications

  • Typically has completed a four-year academic degree including courses in computer programming, systems analysis, system development, or systems engineering OR has acquired Core IT skills and knowledge via practical experience.
  • Has mastered the essential knowledge base for an IT professional.
  • Has mastered the essential IT principles and analytical rules that guide their application in practical situations.
  • Able to perform basic/standard IT procedures and protocols .
  • Relies on buddy system/coach to demonstrate applied skills and to guide non-routine actions .
  • Must meet IT Career Level Criteria for Individual/Team Contributors outlined in the Universal Criteria Leveling Guide.

    Licensure, Certifications, and Clearances:
    UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $21.70 to $32.85

Union Position: No

At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!

QUALITY & SAFETY
DIGNITY & RESPECT
CARING & LISTENING
RESPONSIBILITY & INTEGRITY
EXCELLENCE & INNOVATION

UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.



Now more than ever, YOU can help us shape our communities and UPMC into a better place for everyone to work, study, play, and thrive.

Learn more about working here and check out our policies and recent updates.

Share:
Talent Network