Job Description

Job Title: Community Social Services Coordinator (part-time)
Job ID: 686059
Status: Part-Time
Regular/Temporary: Regular
Hours: part-time, 24 hours
Shift: Day Job
Facility: UPMC McKeesport
Department: MCK00 - Outreach
Location: 820 Braddock Avenue, Braddock PA 15104

Description

Purpose:
The part-time, 24 hour, Community Social Services Coordinator will travel between the Homestead High Rise on Tuesday and Friday, and then one other day at the Aging Institute in McKeesport. This position will coordinator all community and social activities.


Responsibilities:
  • Act as a resource person as requested by clients/agencies
  • Act as patient advocate.
  • Analyze the types, frequency and other characteristics of services that residents use, need and want.
  • Assist family members to understand the changing needs of aging in place.
  • Assist seniors with limited financial resources to age in place
  • Attend age/client population specific in-services
  • Case manage senior citizens living in senior citizen High Rises
  • Communicate appropriate information to other members of the outreach team
  • Communicate concise and appropriate information concerning patients needs and condition verbally and in writing.
  • Conduct and find others to conduct workshops or educational activities for the residents based on relevant topics and emerging changes in the health care field that effect seniors.
  • Cooperate with other hospital departments.
  • Develop individual service plans for residents upon request.
  • Develop programming/activities designed to increase participation by residents.
  • Educate service providers on needs of resident population and ensure affordability.
  • Establish evidence-based program monitoring metrics
  • Help arrange financial management assistance
  • Help families utilize services in community
  • Help residents obtain equipment and devices
  • Identify and coordinate services in the community and their availability to residents.
  • Keep constantly updated on policy changes that impact the lives of consumers
  • Liaison between residents and social service agencies.
  • Maintain established office hours at teach senior high rise
  • Maintain monthly statistics necessary for monitoring success of program (visits, type of services, documentation of education presentations and other statistics as requested).
  • Make self-available to listen to patient and family concerns.
  • Network with other service providers to provide the optimal care to seniors with limited incomes.
  • Order necessary office supplies.
  • Promote and maintain positive working relationships with outreach team.
  • Represent UPMC at community events and service programs as assigned
  • Respond to crisis situations by coordinating appropriate services to enable senior to remain in their current living situation (if possible).
  • Seek opportunities to improve process, streamline work and track outcomes.

Qualifications

  • Bachelor's degree in Social Work or Psychology required.
  • Minimum three (3) years of experience working with geriatric clients in a community setting.
  • Extensive knowledge of community based services including services offered by the Department of Aging and the Department of Welfare.
  • Ability to work with seniors and limited incomes.
  • Guardianship experience.
  • Knowledge of the various types of senior housing.
  • Knowledge of public housing.
  • Knowledge of the various levels of care.
  • Knowledge of the OPTIANS process.
  • Knowledge of the COMPASS system.
  • Knowledgeable about child development stages.
  • Knowledge of local school districts.
  • Able to coordinate programs between agencies.
  • Community building skills, motivated, able to work independently, self-starter, negotiations skills, conflict resolution skills, and the ability to get along well with seniors.

 

Licensure, Certifications, and Clearances:

  • Act 34 Criminal Clearance
  • Older Adult Protective Services Act

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $15.52 to $25.35

Union Position: No

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