Job Description

Job Title: Manager, Patient Access
Job ID: 691939
Status: Full-Time
Regular/Temporary: Regular
Hours:
Shift: Day Job
Facility:
Department: Rev Cyc IOT
Location: 350 N 11th Street, Sunbury PA 17801

Description

Job Summary:

UPMC Susquehanna Sunbury Hospital is looking for a Manager, Patient Access to support their team!  This role is primarily Monday through Friday during daylight hours.  This candidate can assist with other hours as needed by the department, which could include weekends.

The Manager provides for the utilization of resources to deliver quality intake services to our customers and to contribute to the achievement of the organizations financial objectives. The Manager is primarily responsible for the direct oversight of the day to day operations of the Patient Access Department, supporting the registration activities of inpatient, outpatient and emergency department patients, financial counseling, scheduling and all revenue functions. The manager needs to demonstrate through plans and actions that there is a consistent standard of excellence to which all work is to conform. The Manager will ensure a positive customer service atmosphere in all interactions. The Manager shall demonstrate the philosophy and core values of UPMC in the performance of duties.


Are you up for the challenge?  Look no further, apply today!


Responsibilities:
  • Carry out special assignments or projects as assigned.
  • Communicate regularly and effectively with subordinates and superiors regarding the status of the business operation.
  • Complete or manage the completion of all necessary human resource documentation, adhering to all human resources expectations for associates, including compliance, related responsibilities, continuing education requirements, recognition of staff/team accomplishments etc.
  • Insure that all policies, procedures, job descriptions, reports and other documentation are properly followed.
  • Maintain work standards, KPI's and productivity for all activities under the Managers control.
  • Manage ongoing training programs for staff development.
  • Participate on committees as assigned.
  • Performs duties and job responsibilities in a manner which promotes the core values of UPMC (Quality and Safety; Dignity and Respect; Caring and Listening; Excellence and Innovation; Responsibility and Integrity) in all consumer and UPMC interactions.
  • Responsible for budget reconciliation.

Qualifications

  • Bachelors degree and two years of relevant experience, OR High School and four years of relevant experience required. 
  • Previous supervisory or management experience required. 
  • Thorough knowledge of third-party payer billing requirements, reimbursement practices and regulatory requirements in both a provider and facility setting. 
  • Must be an individual committed to the core values of the organization who possesses the ability to influence others commitment to those values and practices in the workplace. 
  • Must be able to effectively manage multiple processes and priorities while meeting customer expectations. 
  • Must demonstrate strong interpersonal and communication skills, both written and oral, and the ability to effectively problem solve.

Licensure, Certifications, and Clearances:
  • Act 34 Criminal Clearance
UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $32.24 to $48.36

Union Position: No

At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!

QUALITY & SAFETY
DIGNITY & RESPECT
CARING & LISTENING
RESPONSIBILITY & INTEGRITY
EXCELLENCE & INNOVATION

UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.



Now more than ever, YOU can help us shape our communities and UPMC into a better place for everyone to work, study, play, and thrive.

Learn more about working here and check out our policies and recent updates.

Share:
Talent Network