Job Description

Job Title: Benefits Representative
Job ID: 695463
Status: Full-Time
Regular/Temporary: Regular
Hours:
Shift: Day Job
Facility:
Department: HR-Corporate Benefits
Location: 600 Grant St, Pittsburgh PA 15219

Description

Purpose:
Provide advice, customer service and assistance on the UPMC Health System Welfare Benefits Plan. Resolve basic and complex benefit and tuition questions and issues. Research and refer complex questions and problems as appropriate. Make adjustments, updates and corrections to benefits arrangements and documentation to ensure compliance with laws, contractual arrangements and corporate policy.

Responsibilities:
  • Assist in the administration of benefit programs such as medical dental, (IRS Section 125), COBRA, FMLA, disability, life insurance, and other associated benefits as available for all benefit eligible employees, physicians and management.
  • Assist in the development, design and communication of benefit procedures and programs.
  • Handle daily activities in the administration of the Tuition Assistance Benefit program. Maintain files, process applications, process reimbursement and advancement benefit payments timely and accurately, interact with schools and staff members on the tuition program. Process school invoices for tuition advancement and reconcile grades and taxes following each semester.
  • Other duties, as assigned, such as EOI process, assisting with COBRA administration, special mailings, death claims, etc.
  • Participate in the testing, communication and implementation of annual open enrollment process, including assisting with benefit fairs.
  • Request appropriate forms for family and employment status changes, review for accuracy and completion within appropriate time limits and update PeopleSoft and document HEAT appropriately.
  • Respond timely and accurately to current and former employees via Employee Service Center on a wide range of benefit questions and concerns.
  • Review new hire paperwork, benefit applications and related documentation for completeness, accuracy, and compliance with all relevant policies and procedures.
  • Utilize Human Resource Information System (PeopleSoft), HEAT call tracking system, Tuition database and vendor web based systems as needed: to verify information and generate reports related to benefit deductions, eligibility, enrollments, confirmations, event maintenance, plan statistics, verify enrollment, track benefit eligibility, etc.

Qualifications

  • Bachelors degree in Human Resources, Business, or related field required
  • One year of related human resources experience requires OR completion of UPMC Summer Associates/Pittsburgh Fellows program required
  • Benefit related experience preferred
  • Knowledge and understanding of basic Health & Welfare and Retirement employee benefits principals, practices, procedures and documentation as applicable preferred
  • General knowledge of laws pertaining to employee benefits, COBRA and IRS Section 125 preferred

    Licensure, Certifications, and Clearances:
    UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $20.60 to $35.57

Union Position: No

At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!

QUALITY & SAFETY
DIGNITY & RESPECT
CARING & LISTENING
RESPONSIBILITY & INTEGRITY
EXCELLENCE & INNOVATION

UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.



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