Job Description

Job Title: Office Assistant I
Job ID: 694424
Status: Full-Time
Regular/Temporary: Regular
Hours:
Shift: Day Job
Facility:
Department: Your Hmetwn Hlth Partnrs
Location: 3910 Caughey Rd, Erie PA 16506

Description

UPMC Hamot is current hiring an Office Assistant for one of their family practices.  This individual will be responsible for making and scheduling patient appointments in an efficient and timely manner, assisting customers in person and on the phone, providing information, and communicating with various departments, obtaining and entering complete demographic and insurance information for Your Hometown Health Partners.

 

The hours will rotate 8:00 to 4:30, and late shift of Monday 9:00 – 5:30, Tuesday 10:00 – 6:30, Wednesday 9:00 – 5:30, Thursday 9:00 – 5:00 and Friday 8:30 – 5:30.

 

Up for the challenge?  Apply today!

Responsibilities:

  • Answer questions regarding patient appointments and testing.
  • Answer telephone, screens calls, takes messages, and provides information.
  • Complete necessary paperwork such as encounter forms and referrals. Use computer system to generate information necessary for billing.
  • Complies with all UPMC Health System policies and procedures. Maintain strict confidentiality related to medical records and other data.
  • Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.
  • Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
  • Maintain clean, orderly waiting area including beverage area and reading materials.
  • Prepare patient charts for upcoming appointments.
  • Schedule, coordinate, and reschedule patient's appointments. Relay necessary messages to staff and providers.
  • Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks.
  • Verify necessary information and records in the medical record and computerized scheduling system.

Qualifications

  • High school diploma or GED is required.
  • One year work experience, preferably in a medical office setting.
  • Knowledge of medical terminology preferred.
  • Word processing and computer experience preferred.

    Licensure, Certifications, and Clearances:
  • Act 34 Criminal Clearance

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $11.96 to $17.82

Union Position: No

At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!

QUALITY & SAFETY
DIGNITY & RESPECT
CARING & LISTENING
RESPONSIBILITY & INTEGRITY
EXCELLENCE & INNOVATION

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