Job Description

Job Title: Social Services Coordinator - (TRCC)
Job ID: 180000VP
Status: Full-Time
Regular/Temporary: Regular
Hours:
Shift:
Facility: UPMC Cancer Centers
Department:
Location: 2500 W 12th St, Erie PA 16505

Description

Effective January 1, 2019, The Regional Cancer Center medical oncology office will be operated by UPMC Hillman Cancer Center. As a result, the office will be staffed by UPMC Hillman Cancer Center employees.

The Social Services Coordinator is responsible for providing brief problem focused assessments, psychosocial support to include end of life and bereavement services, and timely and appropriate discharge planning based on anticipated needs.

Responsibilities:
  • Demonstrate the ability to identify, assess, counsel, and effectively intervene with medically and psychosocially complex patients and utilize the modalities of crisis intervention, brief goal directed therapy or other therapeutic counseling methods. 
  • Complete a psychosocial assessment that includes social, economic, cultural, age-related, and behavioral factors, history of child, elder or domestic abuse , prior psychiatric or substance abuse treatment , family and social support systems, and all other available resources. 
  • Collaborate with the healthcare team patients and families and relevant community resources to develop and implement an individualized plan of care. Monitors and evaluates plan, options and available services to effectively meet the patients' needs. Reassess the plan of care as status changes at a minimum of every 1-3 days. 
  • Maintain extensive knowledge of federal, state and local assistance programs and community resources that affect patient needs; demonstrate expertise in accessing social systems by providing resource-specific information to patients/families, initiating contact with resources and facilitating the patient's/family's ability to accept referrals. 
  • Educate and advocate for patients and families to enhance their ability to make informed decisions regarding medical care, discharge planning, advance directives and end of life care. 
  • Demonstrate a knowledge of reimbursement systems, the ability to educate patients and families regarding payer requirements/coverage for post-hospital services and the ability to effectively advocate on behalf of the patient to obtain authorization. 
  • Provide accurate, timely, and appropriate documentation of all social work interventions in the medical record per regulatory policies and procedures. 
  • Demonstrate appropriate professional practice, maintaining respect for confidentiality and freedom of choice as outlined by the Code of Ethics of the National Association of Social Workers as well as the State Board of Social Workers, Marriage and Family Therapists and Professional Counselors.

Qualifications

  • A Bachelor's degree in social work, psychology, sociology, or other field related to social work is required. 
  • At least one (1) year of social work experience in a health care setting is required. 
  • Ability to convey and receive information in written or oral form without loss of important meaning and detail is required. 
  • Experience with community agencies is desirable. 
  • Experience with computers is recommended. 

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $14.58 to $23.02

Union Position: No

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