Job Description

Job Title: Medical Transcriptionist - (TRCC)
Job ID: 180000W5
Status: Full-Time
Regular/Temporary: Flex
Hours:
Shift: Day Job
Facility: UPMC Cancer Centers
Department: ERIE0 Affiliation
Location: 2500 W 12th St, Erie PA 16505

Description

Effective January 1, 2019, The Regional Cancer Center medical oncology office will be operated by UPMC Hillman Cancer Center. As a result, the office will be staffed by UPMC Hillman Cancer Center employees. 

UPMC Hillman CancerCenter is hiring a Medical Transcriptionst to help support the Hamot Medical Oncology office located in Erie, PA.

This role will Provide transcription services for the Department under the general direction of the Supervisor.   Accountable for efficient activity associated with transcribing and distributing reports to member hospitals within 24 hours.

Responsibilities:

  • Achieve customer services. Establish and maintain an atmosphere of caring and support for patients, visitors, medical staff and co-workers.  Manage difficult or emotional customer situations and respond promptly to customer needs.  Communicate effectively and concisely with all members of the healthcare team, verbally and in writing. Exhibit good listening skills.
  •  Demonstrate clinical competency. Produce high quality transcription. Typing is completed in a neat and professional manner, using appropriate format based on report type.  Capture correct codes, pick up dictated requisitions, separate and distribute reports.  Assist physicians in locating reports.  Answer and forward phone calls. Maintain productivity by typing an average of 8500 characters per hour.
  •  Demonstrate flexibility. Prioritize and organize multiple duties in a constantly changing environment. Accept and support change.  Available for duty according to department guidelines for unscheduled absences, punctuality and manpower requirements.  Successfully manage competency demands.
  •  Develop teamwork. Exhibit objectivity and openness to other views, accept criticism and feedback.  Contribute to building a positive team spirit by assisting co-workers and offering assistance on an ongoing basis.  Put success of team above own interests.
  •  Demonstrate interpersonal skills.  Exhibit tact, consideration and tolerance for interpersonal differences. Display positive outlook and pleasant demeanor.  Cooperate with other members of the healthcare team.
  •  Participate in quality improvement activities. Look continually for opportunities to improve processes and systems.  Perform job functions thoroughly and accurately. Display commitment to service improvement.
  •  Seek increased responsibilities.  Exhibits sound and accurate judgment.  Makes decisions based on situational assessment.  Undertake self-development activities.

Qualifications

  • Completion of High school diploma or equivalent with typing skills and 6 months to one year experience in medical setting.  
  • Able to type a minimum of 55 words per minute. 
  • Demonstrate the ability to use transcription equipment, PC and transcription software. 
  • Know about medical terminology.  
  • Good command of the English language with specific knowledge of punctuation, spelling, etc

Salary Range: $12.40 to $18.88

Union Position: No

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