Job Description

Job Title: Surgery Scheduler
Job ID: 703828
Status: Full-Time
Regular/Temporary: Regular
Hours:
Shift: Day Job
Facility:
Department: POP24 Plastics-Children
Location: 4401 Penn Avenue, Pittsburgh PA 15224

Description

University of Pittsburgh Physicians is seeking a full-time Surgery Scheduler to support the Department of Pediatric Plastic Surgery at UPMC Children's Hospital of Pittsburgh!


The Surgery Scheduler will coordinate and schedule patients for in-patient and outpatient surgical procedures, as well as assist the surgeon and the administrator in promoting, developing, and monitoring all aspects of operations.

Responsibilities:

  • Act as liaison between patient and referring physicians.
  • Answer and respond to all incoming telephone inquiries regarding surgery and provides educational material, both verbally and through printed materials.
  • Attend and schedule department meetings.
  • Collect data for research study.
  • Complete special projects as assigned.
  • Coordinate and monitor patient follow-up through the Refract Tracker and EPIC.
  • Coordinate and track internal and external marketing efforts.
  • Coordinate cases and communicates with hospital personnel to obtain approval for hospital admissions.
  • Coordinate patient education seminars and schedules physicians accordingly.
  • Discuss and coordinate financial arrangements prior to surgery, including the collection of pre-payments.
  • Ensure all billing and insurance information is current and accurate.
  • Ensure that informed consents are signed.
  • Obtain pre-certification and/or referral prior to the date of the procedure.
  • Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospitals.
  • Provide patients with pre and postoperative instruction according to service specific guidelines.
  • Schedule pre-screening exams, diagnostic testing, post-operative appointments, and surgical cases for all patients.
  • Work directly with department to troubleshoot procedural and operations issues.

Qualifications

  • High school diploma or equivalent required.
  • Completion of a Medical Assisting program OR 2-4 years experience in a medical field.
  • Proficiency in medical terminology preferred.
  • General knowledge of computer software and practice management databases is essential.
  • Knowledge of the Epic practice management programs preferred.
  • Strong organization, time management, and interpersonal skills.
  • Tact and diplomacy are necessary in dealing with physicians, patients and their family, and other employees.
  • Ability to deal compassionately and professionally with patients is essential.
  • Work independently and possess sound decision-making skills.
  • Knowledge of insurance regulations, specifically Medicare, BC/BS, managed care plans, and workers' compensation carriers, regarding scheduling and approval of surgical procedures.
  • Ability to prioritize work demands.
  • Ability to consistently maintain confidentiality with regards to all job assignments and related information.
  • Access to medications is limited to the distribution of the medication to the nurse.�

    Licensure, Certifications, and Clearances:
  • Act 31 Clearance
  • Act 33 Child Clearance with Renewal
  • Act 34 Criminal Clearance with Renewal
  • Act 73 FBI Clearance

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $15.13 to $23.82

Union Position: No

At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!

QUALITY & SAFETY
DIGNITY & RESPECT
CARING & LISTENING
RESPONSIBILITY & INTEGRITY
EXCELLENCE & INNOVATION

UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.



Now more than ever, YOU can help us shape our communities and UPMC into a better place for everyone to work, study, play, and thrive.

Learn more about working here and check out our policies and recent updates.

Share:
Talent Network