Job Description

Job Title: Administrative Assistant - Associate
Job ID: 705681
Status: Full-Time
Regular/Temporary: Regular
Hours: 7:30am-4pm
Shift: Day Job
Facility: UPMC Presbyterian
Department: Diabetes and Endocrinology
Location: 3601 Fifth Avenue, Pittsburgh PA 15213

Description

Do you have outstanding medical administrative support experience?  This job may be for you!  UPMC Presbyterian is currently hiring an Administrative Assistant for one of their Diabetes and Endocrinology practices.  This individual will provide general administrative support to the department. 

 

This position is Monday-Friday, 7:30am-4pm.

 

Up for the challenge?  Apply today!

Responsibilities:

  • Answer telephones, screen calls, take messages in EpicCare and provides information using optimal customer service etiquette
  • Answers, screens, and routes incoming calls and messages. Responds to routine questions.
  • Assists in researching, drafting, and/or abstracting routine reports. Compiles and analyzes basic information.
  • Greets, screens, and directs visitors to appropriate staff member.
  • Helps supervisor and department prepare presentations (i.e., edits, prints, basic formatting functions).
  • Interface with various insurance payers regarding pre-authorizations and referrals for treatment of patients
  • Maintains supervisor's calendar (i.e., schedules meetings and recurring events, schedules large conference rooms, orders food, ensures applicable equipment is available and ready for meeting, may take meeting minutes).
  • Orders office supplies and maintains office equipment.
  • Performs routine clerical functions, such as copying, sorting, filing, and typing. Sets up and maintains varied office files, logs, and records office activities.
  • Process in-basket requests in a timely manner and document progress when appropriate
  • Process letters from EpicCare letter queue for assigned providers
  • Schedules and coordinates patient visits/testing
  • Sorts, distributes, prioritizes and composes routine correspondence following established procedures not requiring management review. (i.e., reads correspondence/ highlights important items and sends to supervisor, sends emails sent on behalf of dept head, writes and sends meeting reminders, forwards emails to appropriate distribution list on behalf of department head).
  • Under direct supervision, provides general administrative support to a department or group of professionals.

Qualifications

  • High School diploma or equivalent.
  • Up to one year administrative experience preferred.
  • Working knowledge of word processing, electronic mail/calendar, spreadsheet, presentation, and database software.
  • Ability to use applicable MS Suite products.
  • Knowledge of business processes and procedures.
  • Ability to use basic reasoning skills.

    Licensure, Certifications, and Clearances:
  • Act 34 Criminal Clearance

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $14.12 to $22.16

Union Position: No

At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!

QUALITY & SAFETY
DIGNITY & RESPECT
CARING & LISTENING
RESPONSIBILITY & INTEGRITY
EXCELLENCE & INNOVATION

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