Job Description

Job Title: Research Assistant - Temporary
Job ID: 707589
Status: Full-Time
Regular/Temporary: Temporary
Hours:
Shift: Day Job
Facility: UPMC Health Plan
Department: Community Team
Location: 600 Grant St, Pittsburgh PA 15219

Description

Are you a highly motivated individual with a customer service and/or project management background? Are you proficient in Microsoft Office products and do you enjoy learning new systems/processes? If so, UPMC may have the perfect fit for you!

 

 

UPMC Health Plan is hiring a temporary Research Assistant to support the Community Team department. This is a Monday through Friday daylight position. Flexibility with scheduled weekday hours will be required. Travel (approximately 25%) throughout Allegheny and surrounding counties will be required. This position will be based out of downtown Pittsburgh, PA.

 

 

The Research Assistant will execute milestones and deliverables to support external partners and providers. The Assistant will also work with UPMC Health Plan members and participants to assist with telephonic and in-person support.

 

Project management and/or customer service backgrounds are preferred.



Responsibilities:

  • Greet and assist any visitors to the department
  • Maintain and purchase office supplies as needed
  • Maintain neat and organized files and electronic databases
  • May entail work with Microsoft Office products such as Word, Excel, Outlook and PowerPoint.
  • Perform other duties as assigned
  • Prepare letters, memos, and reports
  • Schedule and coordinate internal and external appointments, calendars, and meetings
  • Support all department personnel with duties including but not limited to answering phones, taking messages, copying, filing and faxing

Qualifications

  • High school education or GED is required
  • Post-secondary education is preferred
  • One year of administrative support working experience is highly preferred
  • Must have proficiency with Microsoft Office Suite: Excel, Word, Outlook and PowerPoint
  • Must possess typing skills and working knowledge of word processing, electronic mail/calendar and spreadsheets
  • Must possess the ability to learn and effectively use various software programs
  • General knowledge and experience with office equipment such as copiers, multi-line phone systems, fax machines and paging systems

Licensure, Certifications, and Clearances:

  • Act 34 Criminal Clearance or Act 34 Criminal Clearance with Renewal

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $0 to $0

Union Position: No

At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!

QUALITY & SAFETY
DIGNITY & RESPECT
CARING & LISTENING
RESPONSIBILITY & INTEGRITY
EXCELLENCE & INNOVATION

UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.



Now more than ever, YOU can help us shape our communities and UPMC into a better place for everyone to work, study, play, and thrive.

Learn more about working here and check out our policies and recent updates.

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