Job Description

Job Title: Provider Advocate - Temporary
Job ID: 714962
Status: Full-Time
Regular/Temporary: Temporary
Hours:
Shift: Day Job
Facility: UPMC Health Plan
Department: Provider Services
Location: 600 Grant St, Pittsburgh PA 15219

Description

Purpose:
UPMC Health Plan's Provider Services Department is actively seeking temporary Provider Service Advocate support for their US Steel Tower location.

 

This position will interface with customers by telephone or correspondence to answer inquiries and resolve concerns.

 

The Provider Service Advocate representative acts as an advocate for Health Plan customers (providers, vendors, facilities, etc.) by providing guidance, interpretation and education on eligibility levels, benefit design, claim status, and various customer related inquires. This role is also responsible for efficient and courteous resolution to verbal and written inquiries to ensure customer satisfaction while maintaining call servicing and quality standards.

 

 

The hours for this position are Monday through Friday, standard daylight hours (8:00AM to 5:00PM).

This will be a SIX month assignment. Apply today! 

Qualifications



Licensure, Certifications, and Clearances:
UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $0 to $0

Union Position: No

At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!

QUALITY & SAFETY
DIGNITY & RESPECT
CARING & LISTENING
RESPONSIBILITY & INTEGRITY
EXCELLENCE & INNOVATION

UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.



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