Job Description

Job Title: Food Service Host
Job ID: 722621
Status: Full-Time
Regular/Temporary: Regular
Hours:
Shift: Day Job
Facility: UPMC St. Margaret
Department: Dietary and Cafeteria
Location: 815 Freeport Road, Pittsburgh PA 15215

Description

Purpose:
Responsible for ensuring guest satisfaction with food service utilizing customer service skills. Delivers and serves nutritionally-appropriate and attractive meals in a timely manner. Practices appropriate food handling techniques and food safety procedures in all aspects of job.  This position will be between the hours of 6:30 am - 7:30 pm, and will include weekends and holidays.  This position will be located at UPMC St. Margaret in Aspinwall. 

Responsibilities:
  • Adheres to department procedures regarding the operation of all food service equipment.
  • Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers.
  • Communicates customer complaints and concerns effectively with other health care team members.
  • Displays customer service skills when responding to meal service requests, resulting in a satisfied customer.
  • Distributes and collects menus from patients; obtains selected menus from patients according to departmental procedures.
  • Performs sanitation for assigned work area in accordance with departmental procedures and health department guidelines
  • Serves meals within established timeframes, adhering to departmental standards for appearance, food quality, and temperature control.
  • Serves patient meal tray using the designated department script, to include proper patient identification.

Qualifications

  • HS Diploma/GED OR 1 YR previous job experience required in lieu of HS Diploma/GED
  • Previous customer and/or food service experience preferred

Licensure, Certifications, and Clearances:
  • Act 34 Criminal Clearance

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $12.48 to $19

Union Position: No

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