Job Description

Job Title: Health Unit Coordinator - 6B Medical Cardiology Unit
Job ID: 724530
Status: Full-Time
Regular/Temporary: Regular
Hours: Daylight, Evening, and Night Shift
Shift: Rotating
Facility: UPMC St. Margaret
Department: Med_Surg Unit 6B
Location: 815 Freeport Road, Pittsburgh PA 15215

Description

For patients and their families, being treated with respect and a positive attitude can make all the difference in the world. The Health Unit Coordinator is the first point of contact for all patients and visitors to the floor, serving as the face of the unit as well as scheduling patients for tests and procedures, arranging transport, and responding to patient requests. If you’re proactive, highly organized, and like to greet people with a smile, then the Health Unit Coordinator role is perfect for you!

UPMC St. Margaret is currently hiring a Full-Time Health Unit Coordinator to support the 6B Medical Cardiology Unit at our Aspinwall, PA location.

The 6B Medical Cardiology Unit is a 34 bed, short stay unit for patients who require additional observation, typically less than 24 hours, and testing after being treated in the Emergency Department or following a direct admission from home or the physician’s office. The nurse to patient ratio is 6-7:1, depending on the shift. The services provided on 6B include all medical observational needs within our realm of practice, including ongoing assessment, planning, intervention, and evaluation by nursing and medical staff. Common diagnoses for patients admitted to 6B include but are not limited to: Chest Pain, Syncope, Abdominal/Back/General Pain, N/V, Ambulatory/Gait Dysfunction, TIA, COPD, urinary tract infection. Our unit goal is the integration of the UPMC Core Values into all care delivery and unit relationships (quality and safety; dignity and respect; caring and listening; responsibility and integrity; excellence and innovation) and to develop and integrate observational process in order to achieve high patient satisfaction.

Health Unit Coordinators work a rotating schedule and includes some weekend requirements.  Standard hours for this positions would be 6am-6pm, 6am-2pm, or 2pm-10pm with rotating weekends.

UPMC promotes a culture of service excellence, and Health Unit Coordinators play a huge part in that culture. In addition to greeting and directing patients, patients’ family members, and visitors who arrive on the floor, you will also provide important operational support, which can include updating bedboards, entering physician orders, coordinating patient information, answering phones, stocking supplies, distributing mail, and a variety of other tasks as assigned. 

Responsibilities:
  • Constructively receives feedback and direction. Identifies and communicates learning needs to the unit director. Takes action to improve knowledge, skills and performance. *Serves as a resource for staff and other disciplines. Serves as a preceptor for new staff members. Prior to performing new or challenging tasks, requests assistance and reviews relevant policies and procedures. Requests assistance in planning and prioritizing activities as needed. Participates in self-review as requested by the unit director. Participates in project and committee work.
  • Maintains accurate unit communication including, but not limited to, promptly answering telephones, activating the paging system, facilitating timely faxing, and distributing patient and unit mail. Greets and assists visitors, physicians and other staff members. Utilizes hospital information systems, including but not limited to eRecord, MARS, Medipac, Bedboard, and Teletracking. Updates Bedboard per unit standards and communicates changes to appropriate staff as needed. Enters and communicates physician orders timely and accurately. Maintains the medical record and patient chart according to established policy. Assures that patient identification plate is correct and that patient identification labels are available at all times. Coordinates other unit activities including, but not limited to scheduling of tests and procedures, scheduling patient transports, completing errands, maintaining appropriate logs and filing reports appropriately.
  • Maintains office equipment including, but not limited to, computers, telephones, refrigerator temperatures, printers, and fax machines. Submits repair requests to the appropriate departments and follows up as needed. Reports Bedboard discrepancies to Bed Flow Coordinator, or appropriate person. Establishes appropriate and effective communication strategies. Establishes professional and respectful interpersonal relationships.
  • Maintains par levels for designated supplies and forms including down time folders. Rounds through family lounge to assure proper items are stocked and room is maintained. Reconciles charges accordingly including but not limited to custom braces and CRRT. Performs unit audits as directed. Initiates quiet time or monitors noise level. Strictly adheres to all policies and practices relative to patient care and hospital related information. Adheres to HIPAA and blocked policies. Complies with safety policies and procedures including standard precautions. Performs assigned work in a timely and productive manner.
  • Suggests and supports changes within the department. Assumes responsibility for assignments and views problems as challenges. Demonstrates awareness of how one's own behavior impacts the efficient functioning of the department.

Qualifications

  • High school diploma or equivalent. 
  • Previous medical secretarial skills preferred.
  • Knowledge of medical terminology and computer applications.  
  • Ability to effectively communicate both orally and in writing. 
  • Completion of a Certified Health Unit Secretary course preferred. In the course of duties may be asked to distribute medications to the nurse at the bedside.  
  • Access to medications is limited to the distribution of the medication to the nurse.
Licensure, Certifications, and Clearances:
  • Act 33 Child Clearance with Renewal
  • Act 34 Criminal Clearance with Renewal
  • Act 73 FBI Clearance

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $13.12 to $20.05

Union Position: No

At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!

QUALITY & SAFETY
DIGNITY & RESPECT
CARING & LISTENING
RESPONSIBILITY & INTEGRITY
EXCELLENCE & INNOVATION

UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.



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