Job Description

Job Title: Program Manager
Job ID: 580198
Status: Full-Time
Regular/Temporary: Regular
Shift: Day
Facility: UPMC Enterprises
Department: Consumerism
Location: 6425 Penn Avenue, Pittsburgh PA 15206


Job Purpose:
At UPMC Enterprises, we help create health care innovations that will impact the lives of patients in meaningful, lasting ways. We build companies by partnering with existing health care technology companies to accelerate their growth (“acceleration”) or by developing new products (“de novo"). Central to these company-building activities is the role of the Program Manager.
The primary role of this position is to work with UPMC leadership, product management, clinical partners and portfolio companies to deliver innovative solutions. The program manager is responsible for forming strong partnerships with internal teams (across engineering, product management, research, clinical disciplines) to drive timely, accurate and appropriate implementation. Program managers serve as an intermediary between operational teams and executive leadership, identifying insights from the field that have wider implication for the product and company. Program Managers coordinate requirements, budgets, schedules and deliverables, negotiating successful execution across teams.
Key responsibilities include collaborating and coordinating development tasks, understanding clinical workflows, collecting requirements, creating documentation, communicating with stakeholders, and managing implementation. This position requires independent thinkers, able to troubleshoot problems, work through ambiguity, prioritize effectively, and create processes that improve delivery.
  • Manage multiple projects and timelines, at all stages of development (from early discovery through entry to market
  • Lead cross-functional teams with credibility, with matrix reports of engineers, analysts, operational staff and clinical partners 
  • Responsible for developing, monitoring, and executing project plans, schedules, budgets, and deliverables.
  • Work collaboratively with partners to monitor progress, identify risks, manage tradeoffs and develop solutions
  • Handles stakeholder communication for all internal and external stakeholders
  • Develops key metrics and KPIs to measure overall performance


Educational/Knowledge Requirements
  • Bachelor's degree in business administration or related field
  • MS or PhD preferred
  • 5+ years of experience in managing multiple concurrent projects, of a large scale and a high level of complexity.
  • Prior work with product or service implementation a must; experience in healthcare operations, clinical research or startup development preferred.
  • Superior organization and project management skill: planning, coordinating, prioritizing, and delivering against objectives
  • Proven ability to be a proactive advocate and negotiator, setting appropriate expectations and building effective, long-term cross-team relationships
  • Demonstrated success working with technical teams and deploying solutions that scale
  • Demonstrated experience managing cross-functional teams including team members from multiple business units and different operational departments
  • Ability to focus on the big picture within a constantly changing, fast-paced environment
  • Demonstrated ability to ramp up quickly and work across boundaries to provide value
  • Excellent communication skills, both written and verbal, with the ability to persuade and influence others. Experience presenting information to C-level executive management teams
  • Demonstrated expertise in project management, including developing planning tools, oversight mechanisms and communication tools
  • Self-starter and independent thinker, who can manage his or her own daily work, operate smoothly under pressure, balance competing priorities and delivery effectively

Licensure, Certifications, and Clearances:
UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $29.99 to $51.22

Union Position: No

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