Job Description

Job Title: Senior Police Officer
Job ID: 1700017C
Status:
Regular/Temporary:
Hours:
Shift:
Facility:
Department: HSD Public Safety
Location: 1400 Locust Street, Pittsburgh PA 15219

Description

UPMC is looking for security or law enforcement professionals to help support our mission of Quality & Safety for patients, visitors, and fellow employees.

Purpose:

  • Oversees the operations of assigned shift and formally leads the daily operations of the department. 
  • Organizes and assigns work, and provides daily instruction to staff regarding specific duties and assignments. 
  • Functions as a Security Professional as needed. 
  • Responsible for maintaining a safe and secure environment for patients, visitors, staff and all UPMC owned and adjacent properties. 
  • Enforces UPMC rules and regulations to both employees and the public. 
  • Patrols UPMC hospitals, buildings, grounds and associated areas to prevent, investigate, and document arson, theft and vandalism and any other criminal activity. 
  • Monitors security, fire, and environmental alarms. 
  • Assists in follow-up as necessary. 
  • Responds to and resolves problems, disputes and unusual circumstances as necessary. 
  • Provides customer service to patients, families, visitors and staff to maintain a safe and secure environment.

Responsibilities:
  • Appropriately escalates problems or concerns to Management's attention.
  • Assists with staff scheduling to ensure that adequate coverage is provided as needed.
  • Completion of reports and incident documentation as necessary Testifies in legal proceedings as required
  • Could be required to carry and deploy a defensive weapon such as a taser, pepper spray, baton, etc.
  • Functionally referred to as Sergeant.
  • Functions as a Security Professional as needed and directed.
  • Functions as a resource to security staff for resolving problems related to daily work assignments.
  • Handles disruptive visitors, patients, and staff by verbal communication, physical intervention and/or arrests as necessary
  • Investigates incidents of unusual circumstances reported by UPMC staff, visitors, physicians, and patients
  • Organizes and assigns day to day activities as needed and follows up to ensure activities are completed according to department standards.
  • Performs in accordance with system-wide competencies/behaviors
  • Provides customer service to patients, families, visitors, and staff and maintains a safe and secure environment through protection and enforcement of local laws, UPMC policies, procedures, and rules and regulations
  • Provides daily instructions to departmental staff regarding specific duties and assignments.
  • Provides input to staff performance evaluations.
  • Tasked with the ability to issue PA state citations for certain criminal and traffic offenses, using specific law enforcement applications such as the PA

Qualifications

  • High School or equivalent and four years of security related/law enforcement experience, OR 
  • Associates degree in Criminal Justice or related field and three years of experience 
  • Excellent customer service skills required to handle all levels of personnel, patients, and visitors 
  • High level of integrity required for handling sensitive/confidential UPMC information. 
  • Ability to defuse and handle distraught or hostile person(s) in a professional manner required 
  • Good oral, written, and interpersonal communication skills 
  • Good interpersonal skills; able to deal with stress and potentially dangerous conflict situations. 
  • All applicants will be subject to a thorough background and criminal record check 
  • Must be available for all shifts 
  • Guards/Officers are required to wear a bullet proof vest

Licensure, Certifications, and Clearances:
  • Act 235
  • Act 34 Criminal Clearance
  • Basic Life Support or Cardio Pulmonary Resuscitation
  • Driver's License
  • UPMC Physical Fitness Standard
  • Act 501

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $ to $

Union Position: No

At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!

QUALITY & SAFETY
DIGNITY & RESPECT
CARING & LISTENING
RESPONSIBILITY & INTEGRITY
EXCELLENCE & INNOVATION

UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.



Now more than ever, YOU can help us shape our communities and UPMC into a better place for everyone to work, study, play, and thrive.

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