Job Description

Job Title: Office Assistant
Job ID: 625630
Status: Full-Time
Regular/Temporary: Regular
Hours:
Shift: Day
Facility:
Department: ECT APC
Location: 20630 Route 19, Cranberry Township PA 16066

Description

Purpose:
Community Medicine is seeking an Office Assistant!

 

Responsible for making and scheduling patient appointments in an efficient and timely manner. Assists customers in person and on the phone, providing information, and communicating with various departments. Obtains and enters complete demographic and insurance information.

 

Prefer Epic experience but not required. Good customer service skills necessary. Ability to work in high volume patient office setting.

 

M – F 7:30am – 7:30 pm
Sat & Sun. 8:30am – 5pm
Will work 2 twelve hour shifts and two 8 hours shifts per week.


Responsibilities:

  • Answer questions regarding patient appointments and testing.
  • Answer telephone, screens calls, takes messages, and provides information.
  • Complete necessary paperwork such as encounter forms and referrals. Use computer system to generate information necessary for billing.
  • Complies with all UPMC Health System policies and procedures. Maintain strict confidentiality related to medical records and other data.
  • Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.
  • Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
  • Maintain clean, orderly waiting area including beverage area and reading materials.
  • Schedule, coordinate, and reschedule patients appointments. Relay necessary messages to staff and providers.
  • Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, and other tasks.
  • Verify necessary information and records in the medical record and computerized scheduling system.

Qualifications

  • High school diploma or GED required.
  • One year work experience, preferably in a medical office setting.
  • Knowledge of medical terminology preferred.
  • Word processing and computer experience preferred.

    Licensure, Certifications, and Clearances:
  • Act 34 Criminal Clearance

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $12.11 to $18.42

Union Position: No

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