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UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit UPMC.com/coronavirus.

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Senior Sales Analyst (Remote)

  • Job ID: 478652497
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: UPMC Health Plan
  • Department: WP Sales and Marketing
  • Location: 600 Grant St, Pittsburgh PA 15219
  • Union Position: No
  • Salary Range: $26.58 to $46.02 / hour

Description

UPMC Health Plan is seeking a Senior Sales Analyst to join the Workpartners Sales & Marketing team!

The Senior Sales Analyst will engage with a broad cross-functional team including Sales, Marketing, Finance, Operations, Business & Product Development and IT. We are growing fast and are tightening up the end-to-end sales and marketing life cycle experience by transforming the approach, tools and reporting to support it. This role is a critical part of the development and execution for future roadmaps for sales, marketing and business development to deliver on strategic objectives. This position will be responsible for all CRM database (Salesforce) maintenance and integrity, updating and reporting and providing overall visionary architecture to maximize utilization throughout the organization. Candidate will be able to provide thought leadership in team environment, demonstrating strong overall business acumen. 

Strong Preferences: Salesforce experience

This position is Remote, within the United States. 

Responsibilities:

  • Creates triggers based on customer data in CRM to generate opportunities for sales
  • Regularly update the information working with the sales, account management and marketing teams, actively evaluating gaps in information and working to close them
  • The role will work collaboratively with other team members to prioritize needs
  • Analyzes market trends and conditions, and generates analysis and reports on customer and market trends (demographics, purchase patterns, changing product etc.)
  • Proactively assesses, clarifies, and validates customer needs on an ongoing basis
  • Ensure relevant reporting of key sales and marketing metrics on regular basis, such as marketing and sales campaign effectiveness and prospect engagement, pipeline activity, lead development and sales team activities to drive lead conversion, win/loss ratios, days in pipeline and all RFP activity
  • Provide analyses and advanced consumer insights using a range of syndicated and non-syndicated data sources
  • Developing the strategy, architecture and overall vision to maximize utilization of CRM tool throughout the WorkPartners organization
  • Responsible for providing analytical support, trend research, market trend analysis, dashboarding, consumer insights
  • Coordinates the involvement of resources including support, service, finance, and leadership in order to meet account performance objectives and customers? expectations
  • Provides analytic support to evaluate business and product development opportunities
  • Collect and organize disparate pieces of information into a clear and concise business case and present internally
  • Monitors, analyzes, and reports on campaign performance to maximize ROI and sales
  • This position will develop, in conjunction with the marketing and sales department, multi-channel, personalized nurture programs that incorporate lead scoring, behavioral data, and engagement activity to engage clients, prospects and leads to drive revenue
  • Develops and collaborates with sales/marketing to manage outbound communication campaigns, including, segmentation and campaign list management in collaboration with marketing
  • Access relevant information, interpret results and draw conclusions to support the business case for each project
  • This role would be expected to enhance and maximize utilization of Salesforce throughout the WorkPartners organization. Perform as lead CRM Sales administrator for WorkPartners using Salesforce ? functions would include maintaining data integrity, optimizing completeness of information, conducting updates of information, executive reporting and conducting periodic organizational training on using Salesforce
  • The position will also be responsible for customer data collection, integrity, and reporting in order to drive strategic sales/marketing campaigns that grow sales with select segments of the customer bas

 

Qualifications

  • Bachelor's Degree in related field (business, marketing)
  • 5 years of experience preferably, strong consideration to experience in insurance environment
  • Advanced Excel Skills (Pivot Tables, Advanced Functions)
  • Salesforce knowledge and experience required
  • Strong business acumen, problem solving, strategic, and analytical skills
  • Demonstrated ability to deliver insights from data
  • Detail oriented with data management / reporting experience
  • Strong and effective communication skills, both verbal and written plus strong presentation skills
  • Self-starter with strong work ethic; inquisitive disposition, can-do attitude and the ability to independently set priorities and multi-task within team environment


Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran

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   Current UPMC employees must apply in HR Direct

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