COVID-19 Vaccination Information

Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit UPMC.com/coronavirus.

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   Current UPMC employees must apply in HR Direct

Temporary Health Care Concierge, Associate- Pittsburgh and Erie, PA areas

  • Job ID: 503480126
  • Status: Full-Time
  • Regular/Temporary: Temporary
  • Hours:
  • Shift: Variable
  • Facility: UPMC Health Plan
  • Department: Member Services
  • Location: Work From Home
  • Union Position: No
  • Salary Range: $0 / hour

Description

The UPMC Health Plan Member Services Team is currently hiring temporary Health Care Concierge, Associates to be advocates for our members and to proudly wear the badge of UPMC Health Plan during the open enrollment period. With a close-knit work environment and a dedicated culture of service excellence, our Member Services Team educates and guides our customers through coverage, claims, and other program inquiries.

UPMC Health Plan has been recognized by J.D. Power and Associates for providing the “Highest Member Satisfaction among Commercial Health Plans in Pennsylvania.” That’s due—in no small part—to the compassionate attention and expert insight that our customers (which include members, providers, and facilities) enjoy each and every time they contact one of our dedicated associates. 

Our temporary employees receive a competitive pay rate of $17.00 per hour and opportunities to move from a temporary position to a permanent role.

We have a “Comprehensive on the job training program” and a defined path for growth and advancement. This includes consistent meetings and access with leadership for engagement, coaching, career development – yes, this includes your senior leadership too!

We are currently hiring for Temporary roles for our Pittsburgh and Erie teams.  Employees will have the opportunity to work from home and complete a comprehensive on the job training program. In-office opportunities are available if preferred. 

Our standard operating hours are 7 days per week, 7 a.m. - 8 p.m. Employees will work variable shifts within these operating hours which will be assigned by leadership based on department needs. Must be available to work daylight, evening, rotating & weekend shifts which is required. 

If you want to work for an award-winning customer service team, providing a positive impact for the community, apply today to become a Health Care Concierge,

Responsibilities:

  • Maintain neat and organized files and electronic databases
  • Maintain and purchase office supplies as needed
  • Prepare letters, memos, and reports
  • Schedule and coordinate internal and external appointments, calendars, and meetings
  • May entail work with Microsoft Office products such as Word, Excel, Outlook and PowerPoint.
  • Perform other duties as assigned
  • Support all department personnel with duties including but not limited to answering phones, taking messages, copying, filing and faxing
  • Greet and assist any visitors to the department

 

Qualifications

  • High School Diploma Strongly Preferred.
  • Post-secondary education is preferred.
  • One year of administrative support working experience is highly preferred.
  • Must have proficiency with Microsoft Office Suite: Excel, Word, Outlook and Powerpoint.
  • Must possess typing skills and working knowledge of word processing, electronic mail/calendar and spreadsheets.
  • Must possess the ability to learn and effectively use various software programs.
  • General knowledge and experience with office equipment such as copiers, multi-line phone systems, fax machines and paging systems.


Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct

Security Alert

We are aware of scams targeting UPMC and other large companies that involve individuals posing as employees to illegitimately conduct interviews and extend false employment offers and payments to gain access to candidates' personal information. Please note that UPMC will not communicate with candidates through third-party email services like Gmail or Yahoo. While some interviews may take place via a video conferencing service, UPMC Talent Acquisition will not conduct interviews via Skype or Google Hangouts. UPMC will never ask for or disburse funds during the recruitment process. If you are hired into a role with a sign-on bonus or similar incentive, funds will be paid to you by UPMC after your start date.

If you suspect you have been a victim of a fraudulent UPMC job offer, please report the attempt using this form.