COVID-19 Vaccination Information

Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit

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   Current UPMC employees must apply in HR Direct

Benefits Assistant

  • Job ID: 496051153
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: 8:30am - 5:00pm
  • Shift: Day Job
  • Facility: Corporate Human Resources
  • Department: HR-Corporate Benefits
  • Location: 600 Grant St, Pittsburgh PA 15219
  • Union Position: No
  • Salary Range: $16.36 to $25.72 / hour


The UPMC Corporate Benefits Team is hiring a Benefits Assistant to join their department!  This is a regular, full-time position that works between 8:30am-5:00pm, Monday through Friday, at the US Steel Tower in downtown Pittsburgh.

In this role, the Benefits Assistant provides clerical and broad support to the UPMC Corporate Benefits staff.  They perform various benefit administrative, customer service and clerical tasks, including responding to employee inquiries regarding benefits, office procedures and services, mailings and data review/entry.   Additionally, they assist the Employee Service Center with benefit administrative functions while learning about employee benefits.  This is all towards the effort to becoming a potential future candidate for a Benefit Representative role.

The ideal candidate has prior experience working in an office setting and has strong computer skills. If this sounds like a fit for you, apply online today!


  • Provide public relations and customer service for the organization, maintain a clean, organized work area that is professional in appearance and assist walk-ins and visitors to the Employee Service Center.
  • Open and distribute Benefits Department mail. Distribute incoming faxes and scan/email documents to appropriate resources for processing.
  • Initial review, verification and logging of non-Portal/non-DOR forms and distribution of those various benefit documents, such as Domestic Partner Affidavits, QMSCOs, HIPP, legal correspondence, various other forms.
  • Complete data entry into the HRMS system (via DOR) to learn the in-depth benefit administrative processes and event set up.
  • Complete Initial/Continuing Aflac employer statements, Medicare forms and miscellaneous benefit verification forms via the Benefits Form Portal within prescribed timeframes.
  • Assist with department projects that require preliminary review and analysis of information.
  • Prepare and mail monthly letters like Over Age Dependents and Age 70/75 Life Reductions as well as periodic special department mailings as needed.
  • Prepare weekly enrollment letter file to TPA for new hires and status change letter mailings.
  • Provide clear and concise information to management and staff. Assist other staff in coordinating meetings, projects, preparation of materials and scheduling of conference rooms.
  • Respond to basic and general inquiries concerning benefits, materials and services from employees by thoroughly learning and understanding the Summary Plan Description (SPD) and benefit processes.
  • Prepare, coordinate and maintain an adequate supply of all benefit materials and keep the unit organized by sorting, copying, filing, scanning, boxing paper forms for off site scanning periodically; assisting with creating letters from templates and proofreading as needed.
  • Willingness to learn in-depth employee benefit information and customer service skills by making simple and general outbound and follow up calls to employees as part of training/preparation for future job opportunities in the unit.
  • Oversee office operations, which include ordering benefits supplies and materials. Ensure an adequate supply is available when needed.



  • High School Diploma and three years of experience required.
    • OR Associate Degree and one year of clerical or benefits related experience required.
    • OR Bachelor's Degree required.

Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct

Security Alert

We are aware of scams targeting UPMC and other large companies that involve individuals posing as employees to illegitimately conduct interviews and extend false employment offers and payments to gain access to candidates' personal information. Please note that UPMC will not communicate with candidates through third-party email services like Gmail or Yahoo. While some interviews may take place via a video conferencing service, UPMC Talent Acquisition will not conduct interviews via Skype or Google Hangouts. UPMC will never ask for or disburse funds during the recruitment process. If you are hired into a role with a sign-on bonus or similar incentive, funds will be paid to you by UPMC after your start date.

If you suspect you have been a victim of a fraudulent UPMC job offer, please report the attempt using this form.