COVID-19 Vaccination Information

Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit

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   Current UPMC employees must apply in HR Direct

Speech Recognition Trainer

  • Job ID: 497031112
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: M-F | 8:00am - 4:30pm
  • Shift: Day Job
  • Facility: UPMC Pinnacle Hospitals
  • Department: Health Info-Admin-HBG
  • Location: 4300 Londonderry Road, Harrisburg PA 17109
  • Union Position: No
  • Salary Range: $18.94 to $28.40 / hour


Come join our team as a remote speech recognition trainer. You will cover York, Hanover, and Lititz areas. 

Provides training and on-going support to care providers on M*Modal front end speech recognition technology.



  • Performs other duties as assigned.
  • Consistently demonstrates appropriate and professional communication behavior toward care providers, patients and co-workers. Cooperates with Management and peers to promote an environment of teamwork and collaboration. Promotes Mission, Vision, Values and a professional manner at all times.
  • Reports issues to Manager as appropriate.
  • Provides additional training sessions as necessary, including on-site visits when needed.
  • Establishes, maintains and updates training material as necessary.
  • Keeps up-to-date on all M*Modal upgrades which impact care provider usage of technology.
  • Liaison between care providers and M*Modal Help Desk to resolve user issues.
  • Responds to care provider issues promptly.
  • Prepares and conducts training sessions.
  • Trains care providers on M*Modal front end speech recognition technology within the Epic EMR.
  • Supports care providers to optimize their EMR workflow through utilization of front-end speech products.



  • High school graduate or equivalent. Some college preferred.
  • Graduate of an AHIMA approved health information program highly desirable.
  • Modal Fluency Direct Trainer Certification upon hire or must be obtained within the first year.
  • Some teaching/training experience preferred.Preferred Knowledge,
  • Skills and Abilities:
    • Understands the integration of Fluency Direct with Epic and the impact of chart completion.
    • Familiarity or ability to learn the use of M*Modal technology.
    • Ability to multi-task.
    • Schedule flexibility.
    • Able to interact with all levels of staff and management.
    • Ability to travel to various sites as needed.
    • Strong customer focus and customer service skills.
    • Excellent communication, written and organization skills with attention to detail.
    • Ability to multi-task, prioritize workloads and meet deadlines
    • Knowledge of and ability to use PC-based word processing, spreadsheet and presentation software to create teaching/learning materials and documentation.

Licensure, Certifications, and Clearances:
Clearances must be dated within 90 days

  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal


UPMC is an Equal Opportunity Employer/Disability/Veteran

Individuals hired into this role must comply with UPMC’s COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more. 

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct

Security Alert

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If you suspect you have been a victim of a fraudulent UPMC job offer, please report the attempt using this form.