COVID-19 Vaccination Information

Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit

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   Current UPMC employees must apply in HR Direct

Program Director

  • Job ID: 397632734
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: UPMC Health Plan
  • Department: Quality Improvement
  • Location: 600 Grant St, Pittsburgh PA 15219
  • Union Position: No
  • Salary Range: $39.78 to $67.40 / hour


UPMC Health Plan is hiring a full-time Program Director to support the Quality Improvement Department for its downtown Pittsburgh location at the US Steel Tower. This role will work in a hybrid structure. 

The Program Director is responsible for overseeing the coordination and administration of all aspects of assigned functional area and programs including but not limited to; planning, organizing, staffing, leading and controlling program activities driving initiatives and processes optimizing member experience  Under limited supervision, develops, manages and oversees policies, procedures and operations of the assigned functional areas, ensures compliance with all internal and external regulations and deadlines. The Program Director supports the Director of Operational Excellence and Member Experience and may manage relevant support staff. 



  • Work cooperatively and effectively with others to set goals, resolve problems, and make decisions enhancing organizational effectiveness.
  • Develop new and unique methods to improve operations of the organization and to create new opportunities
  • Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.
  • Work in tandem with other members of the health plan in order to advance mission of the health plan and the UPMC at large (medical management, quality, network, health promotion, pharmacy, etc.)
  • Responsible for hiring, orientation and ongoing management of all assigned staff. Including but not limited to; conducting regular performance appraisals, providing constructive feedback, direction to improvement, provide positive leadership to all staff, encouraging a team approach, professional attitude modeling best practices.
  • Read reports prepared by staff to determine progress and issues while keeping senior leadership informed with detailed and accurate reports or presentations.
  • Apply change, risk and resource management principles when needed.
  • Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization.
  • Enhance efficiency and productivity of procedures and people.
  • Devise evaluation strategies to monitor performance and determine the need for improvements.
  • Initiate and set goals and new initiatives according to the strategic objectives of the organization and department ensuring all deadlines and milestones are met.



  • Bachelors Degree required. Concentration in clinical field preferred.
  • Masters Degree strongly preferred.
  • Minimum of 10 years work experience required with at least 3 in a managed care environment preferred
  • Minimum of 3 years experience with data analysis
  • Minimum of 3 years of project management
  • Excellent organization, communication and interpersonal skills
  • Excellent oral and written skills
  • Ability to evaluate data and develop and implement interventions based upon data
  • Ability to use current technology.

Licensure, Certifications, and Clearances:

  • Clinical licensure preferred

UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct

Security Alert

We are aware of scams targeting UPMC and other large companies that involve individuals posing as employees to illegitimately conduct interviews and extend false employment offers and payments to gain access to candidates' personal information. Please note that UPMC will not communicate with candidates through third-party email services like Gmail or Yahoo. While some interviews may take place via a video conferencing service, UPMC Talent Acquisition will not conduct interviews via Skype or Google Hangouts. UPMC will never ask for or disburse funds during the recruitment process. If you are hired into a role with a sign-on bonus or similar incentive, funds will be paid to you by UPMC after your start date.

If you suspect you have been a victim of a fraudulent UPMC job offer, please report the attempt using this form.