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UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

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Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

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   Current UPMC employees must apply in HR Direct

Manager, Education and Consultative Services

  • Job ID: 408403780
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: Corporate Quality
  • Department: WISER Center
  • Location: 230 Mckee Place, Pittsburgh PA 15213
  • Union Position: No
  • Salary Range: $26.58 to $46.02 / hour


Job Summary

The Manager of Education Development for the Winter Institute of Simulation, Education and Research (WISER) directs the planning, organization, and coordination of all educational programming for the department. Partners with clinical care providers and professors to help create both simulation-based and online-based educational programs. Utilizes clinical knowledge to ensure established standards of quality and performance are upheld throughout the overall goals and activities of UPMC, the University of Pittsburgh, and WISER, ultimately supporting quality patient outcomes.



Curriculum Development

  • Provide strategic and tactical leadership for educational programming at WISER, UPMC and the University of Pittsburgh Schools of Health Sciences considering both the internal and external environments.
  • Supervise the development, editing, and instructional design of WISER courses by working with subject matter experts; and manage, revise, and update the existing course library as needed.
  • Create faculty development programs focused on the best practices of simulation educational methods of teaching, debriefing, and assessment.
  • Manage multiple subject matter experts simultaneously during content development and course revisions.
  • Supervise curriculum developer(s) to finalize courses for publication by providing feedback on content, structure, format, and execution.
  • Maintain and expand current and develop new educational collaborators including, but not limited to: academic centers, national and regional professional societies /associations, hospitals, and medical groups.
  • Ensure the overall educational program conforms with standards set forth by appropriate accrediting bodies.
  • Oversee the procurement of copyright clearances of materials used within educational programs when appropriate.


Evaluation & Data Analysis

  • Establish and manage effective and efficient processes for developing, delivering, and evaluating educational programs to determine their impact.
  • Provide performance management feedback to all members of the curriculum development team
  • Facilitate and participate in live and/or written updates and outcomes reports to course directors and other stakeholders.
  • Use data and analyze industry trends to make recommendations to the Director for new curriculum development and enhancements to the existing curriculum.
  • Actively participate in department or practice-specific quality improvement efforts. Assess the need for an implement an evidence-based system or process improvement to meet care delivery protocol outcomes.
  • Identify opportunities for quality improvement to colleagues and management. Utilizes research and evidence-based practice to support improvement in clinical care, identifies research issues or articles related to clinical specialty or areas of interest.
  • Partake in research activities, submit abstracts for presentation at local, regional and national professional meetings, and submit articles for publication.
  • Apply creative and innovative strategies in problem solving to achieve the goals of WISER.



  • Teach a variety of healthcare and non-healthcare related simulation courses for both internal and external users.
  • Remains current and seeks opportunities to participate within and among the CME/CE community at large.


Leadership & Professionalism

  • Manage the human, financial, and operational resources for the development of educational programs including but not limited to the use of WISER Information Technology resources, videographers, photographers, contract artists, and administrative personnel.
  • With the WISER Director, serve as liaison to other hospital departments, affiliating agencies, and accrediting bodies.
  • Communicate and collaborate with health system and university personnel, administrators, community, and professional leaders to plan, promote, and evaluate their collaborative work at WISER.
  • Takes a leading role in major hospital-wide projects. Assume responsibility for complex assignments and view problems as challenges. Develops relationships with service/specialty physicians and other disciplines to promote and proactively instruct nursing personnel on newer therapies and procedures to enhance nursing care delivery. Leads healthcare team conferences
  • Develops and maintains productive working relationships internally and externally by building teams and relationships through mentoring and modeling uplifting and positive communication Extends trust by acknowledging the contributions of others; listens first, creates transparency in communications, confronts reality, and clarifies expectations.
  • Conveys information and ideas clearly through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. Role models professional communication and encourages free exchange of ideas that serves as a catalyst for transformation. Perform related duties as required
  • Assume responsibility for self-direction in professional activities in order to promote professional and personal growth.
  • Utilize independent decision-making at the appropriate level as an everyday leadership practice in order to achieve delivery of quality educational services and high faculty satisfaction.
  • Participates in professional organizations.
  • Represent WISER in a professional manner to facilitate customer relations and to maintain a reputation of excellence.

Performs other duties as assigned



  • Advanced degree in Behavioral Health, Social Work, Education, or a related field preferred.

  • Eight years of progressively responsible experience in behavioral health or related human services field in developing, implementing, and providing staff development and/or community training.

  • Excellent project management, organizational, editing, writing, and communication skills.

  • Demonstrated success working with subject matter experts in an area other than that of his/her own training.

  • Knowledge of educational evaluation methods and data management is essential

Preferred Experience


  • MSN, MSEd-Nursing, or Master’s degree in related field (or comparable advanced healthcare education)

  • Minimum 3 years clinical experience

  • Minimum 2 years clinical specialty project management, teaching or curriculum development, and/or leadership  preferred

Licensure, Certifications, and Clearances:

  • Act 34
  • Current Pennsylvania licensure as a Registered Professional Nurse license preferred, or comparable clinical/healthcare licensure or certification

  • Basic Life Support (BLS) or CPR certification preferred

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct

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