COVID-19 Vaccination Information

Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit UPMC.com/coronavirus.

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   Current UPMC employees must apply in HR Direct

Concierge - South Hills Surgery Center

  • Job ID: 557317652
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: Monday-Friday 7:30am-4:00pm
  • Shift: Day Job
  • Facility: UPMC Presbyterian
  • Department: South Hills Surgery Ctr.
  • Location: 1300 Oxford Drive, Bethel Park PA 15102
  • Union Position: No
  • Salary Range: $15.50 to $23.66 / hour

Description

Purpose:
Patients, visitors, guests, and vendors are welcomed, assisted, and directed to appropriate areas of the hospital.

Responsibilities:

  • Checks on details to create a pleasant environment for visitors and patients such as piano playing.
  • Direct volunteers to meet the needs of customers.
  • Apply technical skills and knowledge in a focused, in-depth specialty area.
  • Actively cares for the presentation of lobby areas. Keeps areas neat and tidy.
  • Initiates response from support departments to keep areas clean.
  • Exhibit positive interpersonal skills, i.e. professionalism, integrity, follow-up on commitments, respecting the viewpoints of others, and accepting and supporting change.
  • Performs duties of concierge desk to meet the needs of patients, family members, visitors, and employees.
  • Proactively greet each patient/customer as they enter the entrance, determining the reason for visit, anticipating, and responding to customer needs, while presenting a positive image of the hospital, and treating all customers with care, courtesy, respect, and concern.
  • Prioritize and expedites patients to appropriate areas for treatment.
  • Communicate by using active listening skills, appropriate nonverbal communication, and oral and written communication.
  • Demonstrate the ability to solve problems through process analysis, communication, and innovative thinking to obtain optimum results.
  • Demonstrate teamwork by interacting with others to achieve goals while respecting individual differences, sharing credit and accountability for outcomes, and encouraging, supporting, and actively participating in work activities.
  • Promotes patient safety.
  • Demonstrates and maintains the knowledge and skills necessary to provide an appropriate level of care to the ages of customers serviced including principles of growth and development.
  • Assess and interpret data and information relative to the customer's age-specific needs as related to all ages of customers that present for treatment.
  • This position is located at the UPMC South Hills.
  • Extensive knowledge of UPMC South Hills is required, not Passavant.
  • Personal services such as hairdresser, manicurist, dry cleaning and delivering of clothing is not required for this position.

Qualifications

  • High School graduate or equivalent experience.
  • Computer knowledge to access patient information.
  • Customer service-oriented behavior.
  • Preferred: Prior experience in a customer service hospital or medical environment.
  • Preferred: Medical terminology.

Licensure, Certifications, and Clearances:

  • Act 34
  • UPMC is an Equal Opportunity Employer/Disability/Veteran
  • Individuals hired into this role must comply with UPMC’s COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more.

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct

Security Alert

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If you suspect you have been a victim of a fraudulent UPMC job offer, please report the attempt using this form.