COVID-19 Vaccination Information

Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit

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   Current UPMC employees must apply in HR Direct

Supervisor (RN or Social Worker)- Clinical Care Coord/Discharge Planning

  • Job ID: 402134750
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: Mon-Fri, 8am-4:30pm
  • Shift: Day Job
  • Facility: UPMC Mercy
  • Department: Social Services
  • Location: 1400 Locust Street, Pittsburgh PA 15219
  • Union Position: No
  • Salary Range: $33.86 to $57.80 / hour


UPMC Mercy is hiring a Supervisor to join the Clinical Care Coordination and Discharge Planning department! The Supervisor will help support the Acute care. This position is a Regular Full-Time role and works Monday-Friday during daylight hours. 

The Supervisor oversees the day-to-day operations of the Clinical Care Coordination and Discharge Planning Department under the direction of the Manager/Director. The Supervisor is accountable for providing support to achieve established goals and targets through actively engaging multiple disciplines and associates. This role is expected to provide leadership for efforts to evaluate, develop, implement, redesign, and modify Discharge Planning practice standards. The Supervisor works closely with department staff in an effort to safely, effectively, and efficiently move patients across the continuum of care.


  • Collaborates with the Director to ensure effective processes and systems are established and maintained to meet departmental goals.
  • Oversees daily operations of the Discharge Planning staff under the direction of the Director. Ensures productivity standards are met.
  • Utilizes expert leadership and critical thinking skills to efficiently coordinate and direct discharge planning expectations among all health care providers while maximizing use of resources. Takes a leadership role in the mentoring and monitoring of department staff. Participates in leadership development.
  • Hires and terminates staff as necessary. Establishes and monitors performance and provides feedback and guidance to staff. Conducts annual performance evaluations.
  • Functions as a resource person for the care management and denial management processes. Develops and implements processes for timely and accurate documentation of appropriate data relating to concurrent denials. Assures regulatory compliance in determining denial of service and/or providing notices of non-coverage.
  • Ensure training programs address identified needs of department staff.
  • Maintains a tracking system for overseeing and monitoring progress toward established goals and objectives of the discharge planning program.
  • Collaborates with other UPMC departments to establish mechanisms to address issues related to discharge planning, tracks avoidable day/delay documentation, and reports trends/barriers to Director.
  • Participates in the development of the Clinical Care Coordination and Discharge Planning department annual budget and plans for department needs under the direction of and in collaboration with the Director. Monitors actual expenses against budget and reports variances.



  • BSN or MSW/master's degree in another health and human services field that promotes the physical, psychosocial, and/or vocational well-being of those being served required.
  • Minimum of three years of experience in discharge planning, care coordination, or similar experience managing departmental operations required.

Knowledge and Skills:

  • Expertise in care management, discharge planning and utilization review processes.
  • Ability to build credible and effective relationships with physician and executive leadershipUnderstanding of clinical, financial, and regulatory processes
  • Ability to prepare and critically analyze data, make appropriate recommendations toward resolution, and follow-through of identified action
  • Expertise in interpersonal relationships, organizational relations
  • Effective communication, negotiation, and conflict resolution skills
  • Strong analytical and critical thinking skills
  • Demonstrated leadership capabilities
  • Strong quality improvement expertise
  • Knowledge of health care revenue cycle processes and requirements

Licensure, Certifications, and Clearances:

  • RN, LSW/LCSW, or education-appropriate license required.
  • CCM or ACM required.
  • Licensed Clinical Social Worker (LCSW) OR Licensed Social Worker (LSW)
  • Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

Individuals hired into this role must comply with UPMC’s COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more.

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At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct

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