COVID-19 Vaccination Information

Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit UPMC.com/coronavirus.

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   Current UPMC employees must apply in HR Direct

Systems Engineer - Intermediate

  • Job ID: 533208311
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: Corporate Information Services
  • Department: File Serv Support IT
  • Location: 3600 Forbes Ave, Pittsburgh PA 15213
  • Union Position: No
  • Salary Range: $38.62 to $58.88 / hour

Description

UPMC is looking for a Systems Engineer Intermediate to join their team. This position will be fully REMOTE.

Description

UPMC Enterprise Infrastructure Technology is hiring a Systems Engineer - Intermediate to help support, administer, maintain and enhance its Enterprise Monitoring Systems which consists of tools such as Microsoft System Center Operations Manager (SCOM), Splunk, Zenoss, and App Dynamics. The candidates base location will be the Forbes Tower location in Oakland, PA. This position is primarily remote and during standard business hours. 

Under the general direction of the management team and senior staff, this intermediate level position provides basic analytical and/or programming services; developing, maintaining, implementing and enhancing the existing core monitoring and logging applications listed above; and providing services to meet client IT and business needs.



Responsibilities:
 

  • Communication - Responsible for demonstrating appropriate, clear, concise, and effective written and oral communications in all interactions to build relationships and accomplish day to day work and projects.
  • Core Technology Concepts - Responsible for understanding of moderately complex technologies and their use. Demonstrates initiative to learn and expand upon knowledge.
  • End user support - Resolve moderately complex end-user support issues with the assistance of more senior level team members.
  • Interactions with Others - Successfully completes projects, tasks, and initiatives by embracing a team-first approach. Works in collaboration with team and offers feedback, where appropriate, to complete individual and group efforts. Shows the ability to adjust and be flexible to change by adapting approach when necessary. Mentors less experienced staff.
  • Maintenance/Upgrades - Follow documented procedures for maintenance and upgrades. Assist senior team members with upgrade and maintenance plans. Responsible for assisting with Disaster Recovery Plan.
  • Project Management - Complete assigned project-related tasks with limited guidance. Responsible for time tracking and updating documentation.
  • Self Development - Responsible for continuous self-study, trainings, partnering with more senior members of team, and/or seeking out opportunities to broaden scope to stay up to date with industry and organizational trends. Seeks feedback from senior team members for development and effectively incorporates feedback into work and behaviors
  • Troubleshooting/Critical Thinking - Independently resolve basic issues. Shows the ability to offer input on issue resolution

 

Qualifications

Qualifications

  • Typically has 2+ years experience with complex systems environments through education or practical experience.
  • Demonstrated ability to perform standard IT procedures and protocols.
  • This position may be required to maintain a 24/7 off hours support as part of a rotation within the team.
  • The frequency varies based upon the number of colleagues in the rotation.

Preferences:

  • Advanced understanding of enterprise monitoring and event management tool sets such as SCOM (Microsoft Operations Manager), Microsoft Orchestrator, Zenoss, App Dynamics, and Splunk
  • Any experience with other similar monitoring tools such as BMC Patrol, Nagios, Monitis, Zabbix, Uptime, VROPS, etc would also be considered.
  • Hands-on experience with Zenoss and Splunk is preferred.
  • Ability to work with business and IT analysts/support engineers to identify monitoring requirements and setup the appropriate monitoring that would meet their application / infrastructure needs.
  • Experience with any Enterprise Level Monitoring Solutions would be a plus.
  • Ability to create dashboards, reports, views and alerts to provide real-time insight into infrastructure and application performance problems.                                                          
  • Good understanding of systems integration to be able to design solutions that would meet the enterprise needs by co-relating data from various different source tools.
  • Must have basic programming experience and be familiar with scripting technologies such as PowerShell, bash, ksh, shell, python. etc.
  • Any other programming experience would be a plus.
  • Produces technical solutions that are dependable, modifiable and scalable.
  • Knowledge of Enterprise Infrastructure and application monitoring tools from vendors such as Microsoft, IBM, HP, ServiceNow, Cherwell, etc would be a plus.
  • Excellent troubleshooting skills and strong technical learning aptitude required and a strong team player capable of working in a fast-paced environment.

Excellent verbal and written communication skills

Licensure, Certifications, and Clearances:

  • Act 34

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & SafetyDignity & RespectCaring & ListeningResponsibility & IntegrityExcellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct

Security Alert

We are aware of scams targeting UPMC and other large companies that involve individuals posing as employees to illegitimately conduct interviews and extend false employment offers and payments to gain access to candidates' personal information. Please note that UPMC will not communicate with candidates through third-party email services like Gmail or Yahoo. While some interviews may take place via a video conferencing service, UPMC Talent Acquisition will not conduct interviews via Skype or Google Hangouts. UPMC will never ask for or disburse funds during the recruitment process. If you are hired into a role with a sign-on bonus or similar incentive, funds will be paid to you by UPMC after your start date.

If you suspect you have been a victim of a fraudulent UPMC job offer, please report the attempt using this form.