COVID-19 Vaccination Information

Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit

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   Current UPMC employees must apply in HR Direct

Supervisor, Office Services

  • Job ID: 376550378
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: Monday - Friday, 7:30 - 4:00
  • Shift: Day Job
  • Facility: University of Pittsburgh Physicians
  • Department: 64570 POP25 HVI Mercy
  • Location: 1400 Locust Street, Pittsburgh PA 15219
  • Union Position: No
  • Salary Range: $20.28 to $32.50 / hour


UPMC Heart and Vascular Institute (HVI) is hiring a full-time Supervisor, Office Services to support their team in Pittsburgh, PA! The HVI Mercy office is a busy Cardiology practice on the UPMC Mercy Campus. In this position you will work Monday-Friday from 7:30am-4:00pm. You will perform a variety of clerical, secretarial and office management duties along with assessing and delegating the clerical workload of the department in order to maintain timely production flow. 

Previous experience in a health care setting is strongly preferred. Epic experience is also a plus! 



  • Maintain an accurate filing system ensuring that patient profiles, admission and discharge reports, insurance precertification letters and bed observation reports, etc. are readily available.
  • Order, log and organize supplies for the department.
  • Copy or transcribe all correspondence and/or reports as requested.
  • Coordinate the daily operations of the department including delegating secretarial assignments.
  • Coordinate schedules of professional staff for weekend, vacation and illness coverage.
  • Participate in yearly continuing education programs including fire, safety, disaster and Universal Precautions.
  • Supervise other secretarial staff; upon request participates in their annual performance appraisals by providing information to the Director regarding accomplishments and/or areas in need of improvement.
  • Record and document daily all resolution of observation patients.
  • Coordinate office/equipment moves in the department, minimizing disruption to the daily operations of the department.
  • Answer calls to the department and responds to routine requests for information; triage other calls to the appropriate professional.
  • Oversee appointment scheduling staff and have an ability to proficiently schedule patient appointments 
  • Create and manage providers' schedules 



  • High school diploma.
  • 4 - 5 years of secretarial experience required.
  • Excellent typing skills required.
  • Thorough knowledge of English grammar, spelling and punctuation with skill in composing routine memos required.
  • Advanced knowledge of operational procedures for standard office machines, including fax machines, PC's, photocopiers and printers required.
  • Expertise with various software programs required.
  • Ability to perform basic statistical calculations required.
  • Skill in communicating in a clear, concise and courteous manner required.
  • Ability to work a flexible schedule required.
  • Ability to maintain discretion and confidentiality at all times required.

Licensure, Certifications, and Clearances:

  • Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

UPMC has a Center for Engagement and Inclusion that is charged with executing leading-edge and next-generation diversity strategies to advance the organization’s diversity management capability and its national presence as a diversity leader. This includes having Employee Resource Groups, such as PRIDE Health or UPMC ENABLED (Empowering Abilities and Leveraging Differences) Network, which support the implementation of our diversity strategy.

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More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct

Security Alert

We are aware of scams targeting UPMC and other large companies that involve individuals posing as employees to illegitimately conduct interviews and extend false employment offers and payments to gain access to candidates' personal information. Please note that UPMC will not communicate with candidates through third-party email services like Gmail or Yahoo. While some interviews may take place via a video conferencing service, UPMC Talent Acquisition will not conduct interviews via Skype or Google Hangouts. UPMC will never ask for or disburse funds during the recruitment process. If you are hired into a role with a sign-on bonus or similar incentive, funds will be paid to you by UPMC after your start date.

If you suspect you have been a victim of a fraudulent UPMC job offer, please report the attempt using this form.