COVID-19 Vaccination Information

Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit UPMC.com/coronavirus.

Search Our Jobs

   Current UPMC employees must apply in HR Direct

Quality Improvement Analyst

Description

UPMC Health Plan is hiring a full-time Quality Improvement Analyst to support quality improvement efforts in the Quality Department. The team is based out of downtown Pittsburgh's US Steel Tower, however, this role may work remotely.

The Quality Improvement Analyst plays a meaningful role in supporting data-driven decisions that improves the experience, quality of care, health equity, and health outcomes of UPMC Health Plan members.  You will have the opportunity to work in a highly collaborative environment with both analysts and business stakeholders across the organization, helping to shape the direction of quality improvement efforts.

In this role you will create analytic products for one or more of the Health Plan's quality improvement areas and partner with business owners to help shape its direction.  To successfully perform the role, the Quality Improvement Analyst must be self-driven, curious, and able to effectively engage stakeholders throughout their data-driven decision-making process. 


Responsibilities:

 

  • Develop expertise of assigned domain with the Quality Improvement Department to facilitate analysis (e.g., Provider Performance, Member Experience, Medicare Quality, Medicaid Quality, etc).
  • Understand business stakeholders' objectives, the metrics that are the most important to them, and how they measure their performance.
  • Develop metrics, reports, and/or dashboards to streamline reporting on critical business results and drive the impact of data-driven decisions.
  • Identify and analyze significant trends that affect the organization and their key drivers to optimize business decisions.
  • Produce customer-oriented reports that provide business context for the analysis and recommendations, while receiving regular supervision from the supervisor or analytics communications team.
  • Present solutions to stakeholders (non-technical audiences) and solicit constructive feedback.
  • Consistently demonstrate a strong customer orientation, producing analyses on-time and communicating results effectively.
  • Demonstrate attention to detail and initiative in discovering errors in data or analyses, or determining the need for additional, follow-up analysis arising from the original assignment.
  • Independently prioritize and manages 3-to-5 analytics projects simultaneously, while receiving regular supervision.
  • Identify and learn applicable new techniques as needed.
  • Quality Improvement is a fluid, dynamic, fast-paced environment. The successful employee is comfortable with ambiguity in priorities and can maintain professionalism and a team-player attitude in the face of analytical challenges of moderate-to-high complexity.
  • Performs in accordance with system-wide competencies/behaviors
  • Performs other duties as assigned.

 

Qualifications

  • Bachelor's degree in data analytics, decision science, health economics, quantitative social sciences, statistics, computer science, business or a similar field.
  • Master's degree in a related field is preferred.
  • Demonstrated expertise in particularly-relevant analytical methods or health care business domain (payer/provider) may reduce time-in-position requirements.
  • Experience using SQL, Excel, SAS, R, or Python.
  • Ability to extract and manipulate data. SQL is used as the primary language for data extraction and manipulation from our database systems.  
  • If you do not have proficiency in SQL, you will be required to learn and gain proficiency upon hire.
  • Demonstrated success working with data discovery, analytics, visualization, and business intelligence tools such as Power BI, Tableau, R-Shiny, Excel, etc.
  • Very curious with strong problem-solving skills in the creation and interpretation of analysis.
  • Proven ability to quickly learn new applications, processes, and procedures.
  • Strong written and verbal communication skills to influence non-technical audiences with analytical insights and data visualizations. 
  • Comfortability presenting to a variety of audiences.


Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct

Security Alert

We are aware of scams targeting UPMC and other large companies that involve individuals posing as employees to illegitimately conduct interviews and extend false employment offers and payments to gain access to candidates' personal information. Please note that UPMC will not communicate with candidates through third-party email services like Gmail or Yahoo. While some interviews may take place via a video conferencing service, UPMC Talent Acquisition will not conduct interviews via Skype or Google Hangouts. UPMC will never ask for or disburse funds during the recruitment process. If you are hired into a role with a sign-on bonus or similar incentive, funds will be paid to you by UPMC after your start date.

If you suspect you have been a victim of a fraudulent UPMC job offer, please report the attempt using this form.