COVID-19 Vaccination Information

Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit

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   Current UPMC employees must apply in HR Direct

Patient Care Business Operations Manager – UPMC Travel Staffing

  • Job ID: 655264790
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: 8am to 4pm
  • Shift: Day Job
  • Facility: UPMC Travel Staffing
  • Department: UPMC Travel Staffing
  • Location: 4601 Baum Blvd., Pittsburgh PA 15213
  • Union Position: No
  • Salary Range: $33.86 to $57.80 / hour



Are you interested in being a part of one of UPMC’s top strategic initiatives and newest business solution to the nationwide nursing and patient care shortage? Look no further - UPMC Travel Staffing is seeking a Patient Care Business Operations Manager to help support our team!

In this role, you will support executive and departmental leadership, as well as our 800 RNs & surgical technologists providing care across UPMC hospitals. This position will report to the program director, business operations and analytics departments. The Patient Care Business Operations Manager will also be responsible for UPMC Travel Staffing productivity, revenue cycle, supply chain, budgeting, monitoring, and reporting of all operating and capital activities of the department through the supervision of staff and direct interaction with all levels of Executive, Senior and Department leadership. You will have the privilege of managing a team of scheduling coordinators, a project analyst, and casual nursing staff. Under the UPMC corporate services umbrella, you will be integral in sustaining UPMC Travel Staffing Operations. If you are ready for the next step in your leadership and healthcare administration journey, this is the role for you!


Why Join UPMC?

We don’t just take care of patients — we take care of our team, too. And we have the data to prove it.

 In addition to the benefits you’d expect from an industry leader, you’ll have access to:

  • AN AWARD-WINNING WORKPLACE: UPMC is ranked #1 for Best Places to Work for Women & Diverse Managers by Diversity MBA. 
  • A premier benefits package designed to support your total well-being — physically, financially, and emotionally (Greater insurance coverage and less expensive premiums than most travel nursing agencies).
  • Tuition reimbursement
  • Flexible work schedules that fit into your lifestyle needs
  • Ability to expand your professional network, working hand-in-hand with clinical and non-clinical managers and senior leadership throughout the UPMC system
  • Opportunity to gain highly desirable skills and exposure to information technology and data analytics to build an impressive resume and career



Manages the acuity/productivity, revenue cycle, supply chain, budgeting, monitoring and reporting of all operating and capital activities of the Nursing departments through the supervision of staff and direct interaction with all levels of Clinical and Operational Management. Exercises discretion in delegating responsibilities to the staff and fosters ongoing rapport and communication with Hospital administration, medical staff members and associated management in order to provide sound fiscal information/support.


  • Conduct monthly volume and expense monitoring, variance reporting, forecasting and annual budget projections. Initiate and assist in the preparation of special forecasting projects.
  • Act as the liaison between staff and the Vice President to ensure that the lines of communication are open and the projects/reports are prioritized and on track.
  • Participate as an active member of all committees as appointed, including any new initiatives task force, by preparing and presenting pertinent financial analyses.
  • Work with staff to analyze and monitor expected outcomes by developing pertinent reports that identify productivity, utilization trends and any other analyses deemed necessary.
  • Create and present pertinent reports that identify productivity/acuity/staffing analysis, and any other analyses necessary and responsible for projects that evaluate programs related to the Nursing Divisions.
  • Develop, revise and implement processes and procedures in order to meet overall fiscal/operational objectives. When necessary, will collaborate with various departments and applicable systems.
  • Manage staff to ensure that all financial reporting, expense analyses, staffing analyses and revenue cycle processes are functioning in a cost effective manner maximizing opportunities.
  • Recruit, hire, counsel, mentor, conduct performance reviews and terminates staff as appropriate.
  • Work with department managers, clinicians, and staff to identify areas of cost, revenue or utilization improvement opportunities.
  • Ensure accuracy of documentation, reporting and analyses for assigned departments.




  • Bachelor's degree in Business Administration, Finance or a related field & 5 years of experience.
  • Progressive analytical and financial experience
  • Experience in a position that held responsibility for financial analyses, budgeting and cost accounting systems strongly preferred.

Licensure, Certifications, and Clearances:

  • Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

COVID-19 Vaccination Information

Individuals hired into this role must comply with UPMC’s COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more.

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct

Security Alert

We are aware of scams targeting UPMC and other large companies that involve individuals posing as employees to illegitimately conduct interviews and extend false employment offers and payments to gain access to candidates' personal information. Please note that UPMC will not communicate with candidates through third-party email services like Gmail or Yahoo. While some interviews may take place via a video conferencing service, UPMC Talent Acquisition will not conduct interviews via Skype or Google Hangouts. UPMC will never ask for or disburse funds during the recruitment process. If you are hired into a role with a sign-on bonus or similar incentive, funds will be paid to you by UPMC after your start date.

If you suspect you have been a victim of a fraudulent UPMC job offer, please report the attempt using this form.