COVID-19 Vaccination Information

Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit

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   Current UPMC employees must apply in HR Direct

Client Services Liaison

  • Job ID: 795352931
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: 8 am to 4pm
  • Shift: Day Job
  • Facility: Pinnacle Health Medical Services - Fast Care
  • Department: PH Express
  • Location: 805 Sir Thomas Court, Harrisburg PA 17109
  • Union Position: No
  • Salary Range: $18.58 to $27.87 / hour


Focuses on customer service through establishing and maintaining relationships with clients. Ensure services are delivered within established timeframes, problem solving and communicating regularly with the client. Knowledgeable of occupational health industry standards and maintains industry certifications.


  • Performs in accordance with system-wide competencies/behaviors.
  • Performs other duties as assigned.
  • Represents the organization as a liaison between the practice and our clients.
  • Communicates with clients and maintains high customer satisfaction. .
  • Ability to perform both front and back office functions such as appointment scheduling, collect payments, balance cash drawer, comprehensive charge capture and provide patient care.
  • Ensure equipment is calibrated and documented according to established protocols and industry standards.
  • Participates in the delivery of occupational health events and performs onsite services such as vaccinations, audio and vision screenings.
  • Obtains vital signs and chief complaints.
  • Completes thorough nursing assessment.
  • Assists provider as needed with examinations, procedures, specimen collection and immunization administration.
  • Accurately enters data into the DOT and Non-DOT Consortium system.
  • Notifies companies of random pulls, no-shows and presents the Medical Review Officer with appropriate information related to drug screen results.
  • Performs drug and alcohol collection in accordance with established regulations and protocols.
  • Ensure that services are delivered with the highest standards of quality, regulatory compliance and within a timely manner. Maintains staff competencies and industry certifications (DATIA, Audio, etc.)


  • Medical Assistant, Licensed Practical Nurse, or equivalent medical experience.
  • Medical Assistant Certification or Licensed Practical Nurse preferred
  • BLS required
  • Occupational Health experience preferred.

Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran

Individuals hired into this role must comply with UPMC’s COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more.

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Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct

Security Alert

We are aware of scams targeting UPMC and other large companies that involve individuals posing as employees to illegitimately conduct interviews and extend false employment offers and payments to gain access to candidates' personal information. Please note that UPMC will not communicate with candidates through third-party email services like Gmail or Yahoo. While some interviews may take place via a video conferencing service, UPMC Talent Acquisition will not conduct interviews via Skype or Google Hangouts. UPMC will never ask for or disburse funds during the recruitment process. If you are hired into a role with a sign-on bonus or similar incentive, funds will be paid to you by UPMC after your start date.

If you suspect you have been a victim of a fraudulent UPMC job offer, please report the attempt using this form.