COVID-19 Vaccination Information

Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit

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   Current UPMC employees must apply in HR Direct

Support Service Worker - Respite (Altoona, PA)

  • Job ID: 873201798
  • Status: Casual
  • Regular/Temporary: Limited
  • Hours: Varied
  • Shift: Day Job
  • Facility: UPMC Western Behavioral Health at Mon Yough
  • Department: Adult Ctr Learn AWC
  • Location: 100 Lakemont Park Blvd, Altoona PA 16602
  • Union Position: No
  • Salary Range: $0 / hour


We are hiring a Support Service Worker - Respite to support UPMC - Behavioral Health of the Alleghenies.

The Support Service Worker - Respite will provide services and other activities as designated in the Individual Support Plan (ISP). This will be done in a manner consistent with efficiency, cost effectiveness and regulatory compliance.

This is a casual position based mostly at the client's home. Hours will be based on the needs of the client. Some traveling is required for client outings/appointments.


  • Perform work in accordance with the approved Individual Support Plan (ISP) and Agency policies and procedures.
  • Follow the Values of Everyday Lives' Policy.
  • Respond to individual's strengths so as to enhance their growth and development and to help each person reach their maximum potential.
  • Participate in Agency committees as requested.
  • Demonstrate support of Agency mission and philosophy in delivery of services.
  • Responsible for customer relations and customer satisfaction. Value customers by making serving individual's a top priority. Communicate with Managing Employer in a courteous and timely manner. Report and document customer complaints under the direction of the Program Specialist. Establish and maintain customer relationship focus with all internal/external customers.
  • Responsible for Human Resource Compliance Submit required HR documentation when due. Wear Identification badge.
  • Comply with established Agency requirements. Adhere to infection control principles and standards. Adhere to Agency quality control standards. Complete infection control surveillance survey as mandated. Complete education requirements. Comply with Agency safety standards.
  • Responsible for documentation of care provided and observations. Document care provided according to Agency procedures. Document and notify the Managing Employer and Program Specialist changes in the individual's condition/environment and any problems. Complete Service Records and Location Sheets in accordance with Agency guidelines. Submit documentation within Agency defined timeframes.
  • Maintain and protect support person, Managing Employer and Agency confidentiality.
  • Endeavor to achieve and maintain quality and customer satisfaction in the delivery of services to internal/external customers.
  • Report all safety problems and injuries appropriately.
  • Attend required in-services, conferences and training programs.


  • Must be able to read and write at an 8th grade level in order to complete service records.
  • Agency with Choice Services: Unlicensed In-Home Respite W7258 (15 min) & W7250 (day): Level 2 & W7265 (15 min) & W7252 (day): Level 3 Level 2: Provision of the service at a staff-to-individual ratio of 1:1 Level 3: The provision of the service at a staff-to-individual ratio of 2:1.Unlicensed Out-of-Home Respite W8012 (15 min) & W8002 (day): Level 2 & W8014 (15 min) & W8004 (day): Level 3 Level 2: The provision of the service at a staff-to-individual ratio of 1:1. Level 3: The provision of the service at a staff-to-individual ratio of 2:1.
  • Respite services consist of services which are provided on a short-term basis due to the absence or need for relief of those persons normally providing care.
  • Services are limited to people residing in private homes.
  • Respite services are not available to individuals residing in licensed or unlicensed residential homes.
  • Individuals can receive two categories of respite services: 24-hour respite and 15-minute respite.
  • Must successfully complete background checks to include federal and state mandated clearances, employee health screening, and post job offer drug testing.

Licensure, Certifications, and Clearances:

  • Automotive Insurance
  • Driver's License
  • Act 33 with renewal
  • Act 34 with renewal
  • OAPSA with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran

COVID-19 Vaccination Information

Individuals hired into this role must comply with UPMC’s COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more.

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct

Security Alert

We are aware of scams targeting UPMC and other large companies that involve individuals posing as employees to illegitimately conduct interviews and extend false employment offers and payments to gain access to candidates' personal information. Please note that UPMC will not communicate with candidates through third-party email services like Gmail or Yahoo. While some interviews may take place via a video conferencing service, UPMC Talent Acquisition will not conduct interviews via Skype or Google Hangouts. UPMC will never ask for or disburse funds during the recruitment process. If you are hired into a role with a sign-on bonus or similar incentive, funds will be paid to you by UPMC after your start date.

If you suspect you have been a victim of a fraudulent UPMC job offer, please report the attempt using this form.