COVID-19 Vaccination Information

Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit

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   Current UPMC employees must apply in HR Direct

Benefits Operations Analyst

  • Job ID: 959300603
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: Daylight Hours
  • Shift: Day Job
  • Facility: Corporate Human Resources
  • Department: HR-Corporate Benefits
  • Location: 600 Grant St, Pittsburgh PA 15219
  • Union Position: No
  • Salary Range: $27.38 to $47.40 / hour


Our UPMC Corporate Benefits team is hiring a Benefits Operations Analyst.  If you have a background in project management and process improvement, then this may be the perfect fit for you!

In this role, the Benefits Operations Analyst performs technical and specialized work involved in the administration of employee benefits.  They analyze, identify, propose, and implement process improvement, reporting and automated solutions for benefits administration across shared services departments.  They articulate these opportunities to internal and external stakeholders, lead project teams for implementation, and track and monitor progress.  Additionally, they act as technical and systems subject matter expert supporting the benefits team and Employee Service Center. 

This is a full-time position that works daylight hours, Monday through Friday.  Upon completion of training, flexible work arrangements may be offered to strong performers. Apply online today for your chance to join the team!


  • Identify and implement system and work process improvements to increase automation, enhance reporting, and support UPMC's benefits administration.
  • Review current recurring processes such as vendor file transfers, benefits deduction processing and reconciliation, and employee escalation tracking to identify greater efficiencies and potential improvements.
  • Model business requirements for process improvement, special projects and enhancements to existing processes; validate and test fixes/enhancements to new and existing processes and systems.
  • Manage projects from the scoping phase through implementation and hand off.
  • Identify areas of concern that may compromise efficient benefits administration through data analysis, and propose solutions based on findings, expertise, and research
  • Partner with HRIS team to understand and utilize HRIS system to generate management reports related to benefit deductions, eligibility, enrollments, confirmations, event maintenance, plan statistics, etc.
  • Act as the Benefits team technical subject matter expert engaging with IT, HRIS, payroll, etc. on an on-going basis to establish priorities and direction for technical work in benefits.
  • Establish processes that are efficient and effective in delivering outstanding customer service to internal business partners and employees.
  • Provide technical support as required for systems conversions, new vendor implementations, and other enterprise-wide changes as required.



  • Bachelor's degree in Human Resources, Business, Information Systems, or related field required
  • Three years of experience in a Project Management, Process Improvement, HRIS, or Employee Benefits role required
  • Analysis experience with information systems required, Oracle Cloud HRIS preferred-including QA/audit/systems testing.
  • Experience in employee benefits administration, data management and transformation, HR Information Systems or similar business preferred.

Licensure, Certifications, and Clearances:

  • Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct

Security Alert

We are aware of scams targeting UPMC and other large companies that involve individuals posing as employees to illegitimately conduct interviews and extend false employment offers and payments to gain access to candidates' personal information. Please note that UPMC will not communicate with candidates through third-party email services like Gmail or Yahoo. While some interviews may take place via a video conferencing service, UPMC Talent Acquisition will not conduct interviews via Skype or Google Hangouts. UPMC will never ask for or disburse funds during the recruitment process. If you are hired into a role with a sign-on bonus or similar incentive, funds will be paid to you by UPMC after your start date.

If you suspect you have been a victim of a fraudulent UPMC job offer, please report the attempt using this form.