Description
At UPMC, we’re all here for the same reason — to make Life Changing Medicine happen. Join our team and you will play a unique and important role in our mission to change healthcare for the better.
Why Join UPMC?
We don’t just take care of patients — we take care of our team, too. And we have the data to prove it. In addition to the benefits you’d expect from an industry leader you can expect:
• AWARD-WINNING WORKPLACE: Ranked #1 for Best Places to Work for Women & Diverse Managers by Diversity MBA
• A recent study showed that UPMC benefits are 20% higher in value than other healthcare providers in our market.
• Competitive pay
• Tuition reimbursement
• Opportunities to grow in your career at UPMC
Serving as UPMC's Program Manager of Implementation and Integrations, your responsibilities will be to serve as an engagement manager responsible for assessments, transition and implementations. The primary role of this position is to work with Supply Chain Management's leadership and operations to ensure a smooth implementation and seamless transition. Implementation will require engagements with all operational teams including but not limited to finance, sales, analytics, logistics, sourcing, pharmacy, cognitive, content and marketplace.
This position provides a variable schedule and offers work-from-home. Travel would be on an as-needed basis.
Responsibilities:
- Actively participate in the implementation of new services and programs
- Complete solution design for each customer including financials (ROI), resources and revenue plans.
- Consult, advise and develop Master Service Agreements, Statements of Work and Client Contracts related to client solutioning
- Lead cross-functional solutioning team which includes direct reports (Process Consultants and Process Analyst) as well as indirect Subject Matter Experts
- Lead, develop and mentor team members
- Manage effective communications
- Prepares and presents timely project status
- Serves as the manager of all client solutions which includes all responses to RFP
- Develop and maintain templates for standard and consistent solutioning which allows for appropriate variation to meet the needs of each unique customer
Qualifications
- Bachelors degree and relevant supply chain management experience. Advanced degree in Healthcare or Business Administration or similar (MS, JD, etc.) is preferred;
- ISM (Institute for Supply Management) CPM (Certified Purchasing Manager), and/or APICS (American Production & Inventory Control Society) PMP (Project Management Professional) and/or CIRM (Certified in Integrated Resource Management) is desired
- 10 years progressive supply chain or equivalent industry knowledge and experience required.
- Minimum of 2 years healthcare experience is required.
- Minimum of 2 years executive engagement experience is required
- Business analysis, strategic thinking, strong communication skills and relationship building with strong influence and change management abilities required.
- Outstanding leadership and client facing skills are required;
- C-Level experience preferred.
- Demonstrated experience in Project and Program management, including project planning.
- Demonstrated experience managing matrix reports and cross-functional teams (including team members from multiple business units and different operational departments)
- Proven ability to provide leadership to teams and establish strong customer relationships
- Excellent management, problem solving, organizational, and communication skills (oral and written) are required.
- Lean process improvement or six sigma experience preferred
- Knowledge of Supply Chain Management required
Licensure, Certifications, and Clearances:
- Act 34
- UPMC is an Equal Opportunity Employer/Disability/Veteran
Individuals hired into this role must comply with UPMC’s COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more.
Total Rewards
More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.
Our Values
At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.