COVID-19 Vaccination Information

Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit

Search Our Jobs

   Current UPMC employees must apply in HR Direct

Practice Coordinator, Urgent Care, Monroeville & Natrona Heights

  • Job ID: 949479973
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: Monday - Friday 8:00 a.m. - 4:00 p.m.
  • Shift: Day Job
  • Facility: University of Pittsburgh Physicians
  • Department: 64600 POP36 Undistributed
  • Location: 4145 William Penn Highway, Monroeville PA 15146
  • Union Position: No
  • Salary Range: $25.52 to $44.13 / hour


UPMC is seeking a full-time Practice Coordinator for its Monroeville and Natrona Heights Urgent Care locations. 

Typical working hours are Monday through Friday 8:00 a.m. - 4:00 p.m. with flexibility required as Urgent Care locations are open 7 days per week 8:00 a.m. - 8:00 p.m. 

Some work from home flexibility.


Coordinate and supervise the processes in both the centralized and decentralized practice sites for: registration, scheduling, coding, charge and cash posting. Complete financial analysis, projects, evaluations and needs assessments of operational policies and procedures, practices, and computer systems. Provide support, training, development, guidance to CBO staff in their daily activities including reimbursement trends, billing follow up and fiscal calculations. Interact with personnel from Information Services, the CBO, physicians, administrators and the practice plan to ensure that all operational and revenue needs are met. Analyze, prepare and present relevant revenue data to CBO management, practice managers/administrators and physicians. Develop solutions to operational problems, create and implement action plans, as well as day-to-day operational revenue management.


  • Recruit, interview and hire clinical and non-clinical staff.  
  • Schedule employee orientation and staff development training.
  • Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.
  • Ensure sites are maintaining licensure, certifications, etc.
  • Analyze staff development needs and initiate training programs with Education and Training to meet those needs.
  • Assist management in the formation of quarterly and yearly goals, and in the development and implementation of policies and procedures to support Registration/Scheduling and Patient Business Services operations.
  • Provide backup coverage to support daily processes performed during peer vacations, absences, etc.
  • Develop and maintain a patient-centric culture, centered around patient arrival, and follow up activities in line with the consumerism initiatives, if applicable.
  • Engage in open communications with UPP Management regarding information systems, third party payer and regulatory updates and/or enhancements and ensures appropriate training is provided to staff.
  • Develops and maintains detailed policies and procedures with coordination of CBO management.
  • Communicate with and assist Information Services in the development, implementation, and training of practice management system enhancements.
  • Provide analysis and initiate documentation for the enhancements to the practice management system as required to support the revenue cycle processes, billing and reimbursement of claims and regulatory changes.
  • Investigate, analyze, and recommend actions and solutions for registration, financial counseling, coding, charge entry, cash collection, posting and balancing problems.
  • Perform accounts receivable trending on payors and denials, including calculation for days in accounts receivable and financial analysis on gross and net collections.
  • Participate in the recruitment and evaluation of personnel under direct supervision of the Department Manager. Provide timely performance evaluations.
  • Perform random audits of staff work to monitor performance and quality.
  • Monitor quality and performance issues; follow up with UPP Management with findings.
  • Investigate staff issues and provide feedback as appropriate on resolution.



  • Bachelors degree preferred with a minimum of 3 yrs experience in either information systems, patient business services, or staff development for a professional billing group or other health care environment; or the equivalent combination of education and experience.
  • Possess technical and professional skills in healthcare financial management.
  • Possess analytical and problem-solving skills, as well as the ability to coordinate the work of others and communicate effectively with the physicians, practice managers, and UPP management.
  • Previous supervisory experience desired. Knowledgeable of medical terminology, various types of information systems software, electronic data interchange and claims processing, third party payer rules, reimbursement practices and regulatory guidelines.
  • Prior working experience on personal computers and a variety of office equipment required.
  • Willing to travel.

Licensure, Certifications, and Clearances:

  • Act 34

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

UPMC has a Center for Engagement and Inclusion that is charged with executing leading-edge and next-generation diversity strategies to advance the organization’s diversity management capability and its national presence as a diversity leader. This includes having Employee Resource Groups, such as PRIDE Health or UPMC ENABLED (Empowering Abilities and Leveraging Differences) Network, which support the implementation of our diversity strategy. 

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct

Security Alert

We are aware of scams targeting UPMC and other large companies that involve individuals posing as employees to illegitimately conduct interviews and extend false employment offers and payments to gain access to candidates' personal information. Please note that UPMC will not communicate with candidates through third-party email services like Gmail or Yahoo. While some interviews may take place via a video conferencing service, UPMC Talent Acquisition will not conduct interviews via Skype or Google Hangouts. UPMC will never ask for or disburse funds during the recruitment process. If you are hired into a role with a sign-on bonus or similar incentive, funds will be paid to you by UPMC after your start date.

If you suspect you have been a victim of a fraudulent UPMC job offer, please report the attempt using this form.