Description
The Lead Forensic Interviewer is an essential member of the Child Advocacy Center, who is responsible for program operations including direct service delivery, supervision and orientation and continued professional development of forensic interview staff. Coordinates a multi-disciplinary team approach to child abuse investigation, involving medical personnel, child interviewers, county children and youth agencies, district attorney offices, law enforcement personnel, victim advocates, volunteers, and student interns. Provides consultation and training within the agency and in the community and represents the agency at appropriate forums to achieve the mission and goals of the agency. Collaborates with the Director and supervisor in agency planning, evaluation, training and program development.
Responsibilities:
- Supervises child advocacy center forensic interview staff including program monitoring and evaluation, determines corrective action as appropriate and necessary. Assists Supervisor in completing performance evaluations of staff on a yearly basis. Coordinates orientation/ training of new forensic interviewers. Completes monthly supervision with forensic interview staff. Maintain weekly forensic interview assignments and monthly on call schedule (as needed). Approves all time off, payroll and other expenses for forensic interview staff, in conjunction with supervisor. Reviews, tracks and process forensic interview reports for all staff (which includes data tracking and reporting for quality measures). Facilitates regular meetings with forensic interview staff. Participates in all division meetings as assigned. Completes quarterly Peer Review of all forensic interview staff. Ensures all forensic Interview staff are compliant with peer review and training as outlined by the National Children's Alliance Accreditation Standards. Provides overflow coverage for child forensic interview processes and continue to conduct forensic interviews for highly specialized or complicated cases. May be required to provide court testimony. May be responsible for overseeing graduate level social work interns, which consists of development of training schedules, orientations, and intensive supervision and instruction. Performs other duties as assigned.
- Customer Service: Demonstrates the highest degree of customer awareness by seeking out opportunities to identify and meet the needs of internal and external customers. Treats each person as an individual with respect and dignity. Receptive to questions and criticism, and willing to offer assistance. Demonstrates genuine concern and empathy. Consistently performs all of the above in a friendly, courteous manner. Maintains accountability for patient and family satisfaction throughout the episode of care. Includes physicians as customers.
*Performs in accordance with system-wide competencies/behaviors.
*Performs other duties as assigned.
Qualifications
- Master's Degree in Social Work, Public Administration or related field.
- Five (5) years' experience in services for children and families and non-profit management.
- Five (5) years Forensic Interviewing Experience.
- Possess personnel management skills. Ability to provide training on the concept, development and management of Children's Advocacy Centers and a collaborative community response to child abuse. Possess good organizational and writing skills.
- Successfully completed Forensic Interviewing Training through a NCA approved Organization/Training.
- Two (2) Years of management/supervision Experience preferred.
- Working knowledge, experience, and expertise in Children's Advocacy Centers and dynamics of all forms of child abuse.
Licensure, Certifications, and Clearances:
- Act 33 with renewal
- Act 34 with renewal
- Act 73 FBI Clearance with renewal
UPMC is an Equal Opportunity Employer/Disability/Veteran
Individuals hired into this role must comply with UPMC’s COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more.
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