Description
UPMC Health Plan is hiring a full-time Disability Management Coordinator to help support the WorkPartners Disability Department's Vocational team. The vocational team is a small and close knit team dedicated to helping others. The successful candidate will coordinate and manage the employee disability management program. This is a Monday through Friday, daylight, REMOTE position.
The successful candidate will coordinate and manage the employee disability management program.
Preferences:
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-Experience reviewing reasonable accommodation requests under the ADAAA
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-Experience managing claims in a fast-paced, electronic claims management system
- -Experience in a setting with regular inbound and outbound phone calls
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-Knowledge of ADAAA relevant to disability accommodations
Responsibilities:
- Demonstrate exemplary case management skills while reviewing and monitoring accommodation requests under ADAAA for internal and external clients.
- Demonstrate excellent problem-solving skills and the ability to remain focused and detail-oriented while adhering to competing timelines and demands.
- Functions as an internal consultant to the supervisory and management levels regarding best practices and continuous process improvement within the area of ADAAA.
- Gather relevant information from key stakeholders such as the employee, employer, and medical provider when evaluating eligibility under ADAAA and requests for reasonable accommodations
- Coordinate all ongoing needs for accommodation such as sign language interpreters, the purchase and tracking of equipment and assistive technology, and/or other accommodations needed.
- Participate in the preparation and presentation of individual and group progress reports to management regarding status of employees with an accommodation.
- Perform job analysis and other evaluations as necessary to evaluate job demands
- Serve as an expert vocational witness for both occupational and non-occupational claims in depositions, hearings, or other channels
- Maintains current information on employee's condition and anticipated return-to-work date or temporary restrictions while recovering from a medical condition.
- Maintain an aggressive diary for management of vocational rehabilitation/placement activities and monitoring of staff members' progress in accommodation plan
Qualifications
- Bachelor's degree preferably in Psychology, Human Services, Human Resource Management, Public Administration or other related field.
- Two years of professional experience in disability administration or related required
- OR 1 year of professional experience in disability administration and approved certification required.
- Demonstrates professional and operational knowledge of State and Federal Disability, ADA, ADAAA, FMLA and other appropriate laws
- Knowledge of UPMC Disability Income Protection Plan, ability to perform mathematical calculations.
- Excellent verbal and written communications skills.
- Advanced organizational skills and analytical skills with the ability to maintain the highest degree of confidentiality and proven interpersonal communication skills.
- Able to coordinate and manage several tasks/duties at the same time.
- Able to weigh and evaluate several factors requiring judgment and problem solving.
- Proficiency in Word, Excel, and Outlook. Knowledge of HRIS and timekeeping systems.
- Able to deal with all levels of employees within the organization.
Licensure, Certifications, and Clearances:
- CRC (Certified Rehabilitation Counselor), LPC (PA Licensed Professional Counselor), CDMS (Certified Disability Management Specialist), and/or CCM (Certified Case Manager) preferred.
UPMC is an Equal Opportunity Employer/Disability/Veteran
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