Description

UPMC Hillman Cancer Center is internationally recognized for its leadership in the prevention, detection, diagnosis, and treatment of cancer and is the region's only comprehensive cancer center designated by the National Cancer Institute.

As the preeminent institution in western Pennsylvania for the delivery of cancer care, the performance of basic, translational, and clinical research, and the education of the next generation of cancer researchers and physicians, UPMC Hillman Cancer Center is exceptionally well positioned to contribute to the global effort to reduce the burden of cancer.

UPMC Hillman Cancer Center is currently hiring a full-time Patient Service Coordinator/Medical Assistant to provide clinical support to our Medical Oncology office location in Coraopolis, PA. This will be a Monday through Friday, daylight position.

Applicants will be placed in the appropriate job title and salary based on their individual experience and education.

The Medical Assistant will be responsible for assisting physicians with various aspects of patient care (including clerical, environmental, and organizational tasks) ensuring patient satisfaction. Daily tasks will include taking vital signs, registering patients, scheduling testing, exams, and treatments, as well as stocking supplies, and cleaning exam rooms. 

The Patient Service Coordinator is an advanced Medical Assistant type role. This position will be utilized in a dual capacity; at times the staff member will be asked to function as a Medical Assistant, rooming and triaging patients, stocking supplies, cleaning rooms, etc. At other times, this staff member will be asked to function in the business office where they will answer phones, schedule patients, check in and check out patients, and other duties as assigned.

Are you a team player that is looking for a rewarding career in a fast-paced environment? APPLY TODAY!

Responsibilities:

• Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history; taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families.
• Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA) and other state and federal regulations.
• Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
• Comply with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.
• Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.
• Answering calls and providing pertinent information including patient education as directed.
• Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required.

Qualifications

Applicants will be placed in the appropriate job title & salary based on their experience and education.

Medical Assistant:

• High school diploma or equivalent is required. 
• Patient care experience preferred

Medical Assistant II:

• High school diploma or equivalent is required.
• Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT)
  • OR successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA)
  • OR at least 2 years of experience as a Medical Assistant required.
• Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.

Patient Service Coordinator:

• High School graduate or equivalent required.
• Minimum of three years of direct patient care and or phlebotomy experience.
• Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.
• Possesses strong interpersonal skills and the ability to work with individuals from multi-disciplinary groups.
• Possesses excellent organizational skills.

Licensure, Certifications, and Clearances:

• CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.
• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

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Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.