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Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit UPMC.com/coronavirus.

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Child Development Intake Coordinator

Description

The UPMC Western Wellness – Greentree office provides short-term outpatient therapy services for children and adolescents. This position will be the main point of contact for new referrals, conduct initial patient screening, collaborate with clinical leadership, and schedule new patient appointments.

Act as the first contact with families/guardians coming to the Child Development Unit and the Child and Family Counseling Center. Responsible for gathering information about the presenting concerns and determining the appropriate appointment.

The ideal candidate will have prior experience working in a pediatric or behavioral health setting. Should be organized and have strong customer service skills. The dress code is business casual and parking is free on-site. The schedule will be daylight hours, with the opportunity for remote work options after the orientation period. 

Responsibilities:

 

  • Perform all duties and responsibilities in a fashion that coincides with the service philosophy of UPPMC, including the demonstration of The Basics of Service Excellence towards patients, visitors, staff, peers, physicians and others within UPPMC and UPMC.
  • Screen for the presence of priority concerns/symptoms (e.g. suicidal thoughts, regression of skills, child abuse) and takes appropriate action, as applicable.
  • Review intake data to make clinical judgments for scheduling according to provider and visit type.
  • Apply clinical skills to gather phone information from callers presenting the chief presenting concerns.
  • Prioritize tasks to maximize patient access by answering phones and utilizing available slots in an efficient manner.
  • Maintain database of intake information; access and analyze data to provide critical information to department.

 

Qualifications

  • B.S. in Health/Mental Health, Human Services or an equivalent level of experience.


Licensure, Certifications, and Clearances:

  • Cardiopulmonary Resuscitation (CPR)
  • Comprehensive Crisis Management (CCMC)
  • Act 31 Child Abuse Reporting with renewal
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

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At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct

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