COVID-19 Vaccination Information

Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit UPMC.com/coronavirus.

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Mobile Professional Care Manager - Allegheny County

  • Job ID: 153890595
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: Community Care Behavioral Health
  • Department: Commercial SNP
  • Location: 336 Sixth Avennue, Pittsburgh PA 15222
  • Union Position: No
  • Salary Range: $25.52 to $44.13 / hour

Description

UPMC Community Care Behavioral Health is seeking a full-time Mobile Professional Care Manager to support Care Management within Allegheny County!

The Mobile Professional Care Manager will work standard hours, Monday through Friday, with a hybrid work structure of community/travel days and work-from-home days! Approximately 80% of this position (depending on caseload) will consist of travel throughout Allegheny County to meet with members within the community. The remainder of the Care Manager's work can be done remotely!

This role supports UPMC Health Plan members who require care coordination, with the members being followed in their community, place of residence, and/or facilities. The Mobile Professional Care Manager conducts assessments that include behavioral, clinical, social, and environmental concerns or needs, and will coordinate programs, services, and facilitate communication between the member's physicians, physical and behavioral health clinicians, and community-based services.


Responsibilities:

  • Conducts face-to-face member assessments by visiting the member in the member's community, place of residence, or facility.
    • Conducts on-site hospital coordination for discharge planning with facility staff, if needed.
  • Coordinates with members' physicians to ensure follow-up and coordination of care.
  • Collaborates with providers and others in order to obtain initial assessment, treatment planning, and aftercare planning for members.
  • Conducts member assessments identifying behavioral, clinical, social, and environmental concerns and needs.
  • Facilitates linkages for members and families between primary care and behavioral health providers and other social service or provider agencies, as needed, to develop and coordinate service plans.
  • Ensures that cases are managed, and documentation is within established timeframes in accordance with departmental standards.
  • Participates in case conferences, interagency and provider treatment planning, and departmental meetings.
  • Makes referrals and provides expertise regarding community and governmental agencies.
  • Assesses members' knowledge of their clinical condition and the need for further education.
  • Implements appropriate clinical interventions to ensure optimal clinical and quality outcomes for members.
  • Develops specific outreach plans for assigned members who do not maintain regular contact with their medical or behavioral health provider, as recommended, as this contributes to frequent crises, recidivism, and interference with maximum benefit from available care.
  • Receives and responds to complex and crisis calls.
  • Coordinates care and services across the continuum of care with case management, physicians, pharmacy, behavioral health, and other providers or health plan departments, as appropriate.
  • Identifies barriers to care and develops specific integrated plans of care in collaboration with the member, family, provider, and UPMC Health Plan staff.
  • Maintains contact with and refers members to community-based case management services, as appropriate.
  • Identifies provider issues and recommendations for improvement.
  • Demonstrates knowledge of clinical treatment, case management, and community resources.

 

Qualifications

  • Pennsylvania Licensure in health or human services field and Master's degree OR licensed RN (BSN preferred).
  • Three years of experience in behavioral, clinical, utilization management, home care, discharge planning, and/or case management required.
  • Five years of experience with community-based case management and behavioral health experience preferred.
  • Three years of experience in a managed care environment preferred.
  • General knowledge of best practices in working with special needs populations in the public sector preferred.
  • Experience with geriatric population preferred.
  • Community experience preferred.
  • Detail-oriented with excellent organization skills required.
  • High level of oral and written communication skills required.
  • Proficiency in Microsoft Office products is preferred and the ability to learn new software applications required.
  • Certification in substance use disorders helpful.


Licensure, Certifications, and Clearances:
Clinical Social Work, Licensed Social Worker, Professional Counselor, RN, or Licensed Mental/Behavioral Health Professional license required. CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.

  • Automotive Insurance
  • Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
  • Clinical Social Worker (CSW) OR Licensed Marriage & Family Therapist OR Licensed Professional Counselor (LPC) OR Licensed Social Worker (LSW) OR Paramedic OR Psychologist OR Registered Nurse (RN)
  • Driver's License
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

 

UPMC is an Equal Opportunity Employer/Disability/Veteran

Individuals hired into this role must comply with UPMC’s COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more.

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct

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