COVID-19 Vaccination Information

Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit UPMC.com/coronavirus.

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Benefits Representative

  • Job ID: 158125028
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: 8:30am-5:00pm
  • Shift: Day Job
  • Facility: Corporate Human Resources
  • Department: HR-Corporate Benefits
  • Location: 600 Grant St, Pittsburgh PA 15219
  • Union Position: No
  • Salary Range: $23.24 to $40.13 / hour

Description

Our UPMC Corporate Benefits Department is searching for a Benefits Representative to join the team! This is a regular, full-time position that primarily works between 8:30am-5:00pm, Monday through Friday. Upon completion of the training period, some work from home flexibility is offered to strong performers!

In this role, the Benefits Representative provides advice, customer service and assistance on the UPMC Health System Welfare Benefits Plan. They resolve basic and complex benefit and tuition questions and issues. Additionally, they make adjustments, updates and corrections to benefits arrangements and documentation to ensure compliance with laws, contractual arrangements and corporate policy.

The ideal candidate has prior benefits, insurance, customer service and/or call center experience. This opportunity offers a competitive total rewards package, collaborative company culture, and established career ladder. Apply online today for your chance to join the team!

Responsibilities:

  • Respond timely and accurately to current and former employees via Employee Service Center on a wide range of benefit questions and concerns.
  • Utilize Human Resource Information System (PeopleSoft), HEAT call tracking system, Tuition database and vendor web based systems as needed: to verify information and generate reports related to benefit deductions, eligibility, enrollments, confirmations, event maintenance, plan statistics, verify enrollment, track benefit eligibility, etc.
  • Other duties, as assigned, such as EOI process, assisting with COBRA administration, special mailings, death claims, etc.
  • Handle daily activities in the administration of the Tuition Assistance Benefit program. Maintain files, process applications, process reimbursement and advancement benefit payments timely and accurately, interact with schools and staff members on the tuition program. Process school invoices for tuition advancement and reconcile grades and taxes following each semester.
  • Review new hire paperwork, benefit applications and related documentation for completeness, accuracy, and compliance with all relevant policies and procedures.
  • Assist in the administration of benefit programs such as medical dental, (IRS Section 125), COBRA, FMLA, disability, life insurance, and other associated benefits as available for all benefit eligible employees, physicians and management.
  • Request appropriate forms for family and employment status changes, review for accuracy and completion within appropriate time limits and update PeopleSoft and document HEAT appropriately.
  • Assist in the development, design and communication of benefit procedures and programs.
  • Participate in the testing, communication and implementation of annual open enrollment process, including assisting with benefit fairs.

 

Qualifications

  • Bachelor's degree in Human Resources, Business, or related field and one year of human resources, customer care center or insurance industry experience required
    • OR High School Diploma and three years of human resources, customer care center or insurance industry experience required
    • OR UPMC Summer Associates/Pittsburgh Fellows program required
  • Benefit related experience preferred.
  • Knowledge and understanding of basic Health & Welfare and Retirement employee benefits principals, practices, procedures and documentation as applicable preferred.
  • General knowledge of laws pertaining to employee benefits, COBRA and IRS Section 125 preferred


Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct

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Security Alert

We are aware of scams targeting UPMC and other large companies that involve individuals posing as employees to illegitimately conduct interviews and extend false employment offers and payments to gain access to candidates' personal information. Please note that UPMC will not communicate with candidates through third-party email services like Gmail or Yahoo. While some interviews may take place via a video conferencing service, UPMC Talent Acquisition will not conduct interviews via Skype or Google Hangouts. UPMC will never ask for or disburse funds during the recruitment process. If you are hired into a role with a sign-on bonus or similar incentive, funds will be paid to you by UPMC after your start date.

If you suspect you have been a victim of a fraudulent UPMC job offer, please report the attempt using this form.